I really wanted to love this place - but given what they’re branding themselves as and what they expect you to pay for - they’re not quite there yet. The service and ambiance are excellent!! What downgraded the review for me are 1) the lack of comfort in the room (beds and especially pillows were terrible, bathroom small, towels scratchy) and then 2) several miscommunications (1st about room service menu, 2nd about housekeeping, 3rd about making reservations for in-house dining, and the 4th about the pool). All in all - it was fine and we enjoyed our weekend very much - but this place didn’t blow me away like I expected based on some of the other reviews. And FYSA: if you’re going for the pool - MAKE RESERVATIONS FOR THE CHAIRS!! The pool was so busy, we didn’t know we needed reservations - the entire pool “process” was confusing, awkward, and then disappointing for us - so please learn from me and get clarification on day ONE to secure a nice time at the pool for yourself!!!