Using Expedia, I signed up for five nights at this hotel. The immediate reply was one night for the fourth night. I know that this place to stay never gives refunds, but I gave it a try. I did explain that I had found four other nights to stay. I also explained that I was totally aware that your statement says you never give refunds but because I thought the one out of four day reservation was your mistake and you might possibly give me a refund for that one day. Quite a few times I got a phone call from a number I was unaware of and that number never left a message. I’m not into SPAM. I came back from Chicago yesterday, July 23. I did answer that number. The woman was concerned that “we” hadn’t heard from me. She had no idea that I wouldn’t show up. I repeated to her what I’ve just written above and all she could say repeatedly was “we” never received the message that I wasn’t coming. My response was, “why do you care that despite not knowing if I slept in that room you’re getting my money and that room stayed untouched, as clean as before, so no problem to you. Continue trying to have a suitable and recommended place to stay. Cheers!

Overall it was a decent stay. I would come again… it was a little inconvenient considering I didn’t speak Spanish.

The rooms are like closets. The area is in a bad area. No off street parking. The beds were falling apart, no air conditioning, and only one very dirty fan for any relief. Overall avoid at all costs.

In the ghetto. Would not bring personal vehicle to the area.

This is just a hostel

The property is well maintained, clean and easy access.

I found ants all over my room and bathroom. And the WiFi posted in my room didn’t correctly match any of the networks and the password was not correct so I couldn’t take an important virtual meeting I had during my stay. Overall I would not stay here again and for the price I would have been better off staying elsewhere.

The property was very close to BoA 13.1 mile race in Garfield Park. The access to get in was horrendous. I filled out all the pre-check-in information so entry would be smooth and simple. It turned out to be a nightmare. The form just kept asking for more and more things that could not just be answered. This was totally unaaceptible. It should be possible to save the progress while determing how to get the next ridiculous item being demanded. All while standing outside in a very unsafe looking area. No request was made for this information prior to me departing for my trip. As it should not have been since everything had already been submitted.

Small, comfortable room. Nothing special, but nothing negative to say about it either. Customer service is excellent.

This listing is a *hostel*. That should be clearly listed in the description, was not even mentioned. The “classic triple room” showed pictures of a larger space with multiple rooms, when in reality the space was one tiny closet with a single bunk bed. Very expensive for a hostel. Had to find a completely different hotel and the property manager refused to issue even a partial refund. Expedia customer service was absolutely useless. Thanks for nothing.

I had issues with my code from the start with check in and I was even locked out of my room. Thankfully the other people staying helped me reach out to the Inn to fix this issue. Also I did not feel safe in the area as a man approached me the first night I arrived.

The property was clean, organized and plenty of space. Enjoyed my quietness and enjoyed the kitchen area.

I had a great two-night stay at this property in Chicago. The bus stop right in front made it easy to get to Navy Pier, and the location was very accessible. Communication with the property management was smooth, and they were responsive to any inquiries. The place was clean, quiet, and just right for my stay.

We had a amazing stay in this property. The rooms were clean. There is a bus station right infront of the property so its quite easy to travel anywhere from there. Overall I'd highly recommend it.

Very unfair administrator..i had a situation and she ask me to leave instead of finding out that I had no wrong doing..it was very cold and my car was at the mechanic..so i had to walk under the weather through an area that it is very dangerous because she didnt care to ask.

Very good for the price but floors were dirty

The person managing is real attentive and on point..i like that and make you feel secure..

Good parking, clean, affordable

Unpleasant.

The place was beautiful and the property managers where amazing!