In disbelief I never received a code to the apartment. I tried to call several times. They never answered Orbitz as well. On top of that it was Mardi Gras weekend and couldn’t find a hotel til we got past Beaumont. I’m appalled how everything was handled. I need a refund. I’ve been a loyal customer for around 20 years . The apartment was so misleading with the cute pictures. You should see the neighborhood. The yard was covered in cigarette butts and the trash can was overflowing. I need a refund