Overall Ratings & Reviews Kiteville Neptune

It is dirty all of the cleaning supplies are kept outside on the floor me and my black family stayed there we never once received any housekeeping services just a tip of the racist iceberg that we experienced

It might be a pleasant stay for anyone that is not of color they stereotype and are 100% racist I would go further but I plan to take legal action so I have to be limited to what I'm saying

The good - spacious room The bad - 12 or more bug bites on my arms, hands, head and neck. The sheets are a yellow print so it is hard to see the bugs. The bedding looks tired and worn. I can only hope I did not bring them home. Wash everything and leave your suitcase in a hot trunk.

Our stay was great will definitely be booking the room again very soon. Very clean and comfortable and everyone was so nice!

Great as always thank you Kiteville

Property in a good location and affordable price however the bathroom had a few issues and overall wasn't very clean.

The kitchen was full of cockroaches and there weren’t any utensils, glassware or adequate pots and pans. They didn’t even provide enough towels for two people. The door on the closet was dented and broken. There were no hangers in the closet. One of the closets had a broken vacuum taking up most of the space. The location was on a noisy highway and the parking lot was overcrowded and people had to park in undesignated spaces.

Bathroom is old and smirking smells everywhere

I thank management and staffs for their attentive, friendly and outstanding service.

Kiteville is the place to stay if you are looking for a longer term stay .. the pictures are very well descriptions of the rooms.. very well kept property

Room was clean but bedroom extremely hot AC in the living room but was so hot the three days the AC could not keep the whole room cool. Was 92 degrees in the backroom on one of the nights. But besides that was a great stay as normal. Will definitely be back

This place was super gross when we got there. Broken mirror, moldy and dusty walls, bed sheets stunk, bug crawling around, dirty fridge, and what appeared to be a booger on the bed frame. We immediately requested a refund and luckily were able to find something else an hour away. They gave us the refund, we are just waiting for it to be processed.

Thank you for making our stay so accommodating. The rooms are clean and onsite management was very helpful. Thanks as always

It was an excellent experience like always I've been here for the past 6 months on and off on and off and I always keep coming back I love the location the people is clean it's just a convenience place to stay , we only 5 minutes away from the ocean

This was probably the worst property me and my family have ever stayed at. The TWO windows by the front door were broken they did NOT LOCK! The kitchen was gross, there was food caked on the walls and inside the stove and there were grease spots on the stove top. I don't think they ever swept or mopped the floors, dust bunnies everywhere and you could just see the nastiness on the floors. In the bathroom there was a tile on the ceiling that was completely split in half and looked like water was about to pour out. The sink was loose, so every time you went to turn it on or off you thought it was going to fall off. I did message them to tell them about all this and all they had to say was sorry, and i should have told them all of this when we got there. We checked in Thursday at 730pm, the only thing i checked was the beds for bed bugs, then we all went to bed since we had such a long day. I notified them the next afternoon when we realized everything. We also notified the "property manager" about all this and all he said was okay. We were also told this was NOT a pet friendly "apartment complex" yet 2 apartments had dogs in them. The apartment below us had dogs who barked non stop and didn't get kicked out, but the people 5 doors down got kicked out and we never even knew they had dogs until they were kicked out. All in all, worst experience ever. Do yourself a favor and spend the extra money and go somewhere else because this place is NOT worth your money.

This property was disgusting and the pictures on here is are very misleading

The sheets were not clean, there was no way I was sleeping in the bed. The bathroom was old, had a plunger next to the toilet and the shower curtain was old and the rug was old. Only had 2 towels, there were no wash cloths or hand towels. No way was I taking a shower. Looked in the cupboards and there was a frying pan in there that I wouldn't let a dog drink out of let alone cook in it. We did not stay the night, we went home.

Kiteville is perfect for a small family it has a full kitchen and separate living and sleeping area. The units are super clean it’s super affordable. It’s super quiet I never hear anything coming from the neighbors.

My stay was great as usual! Just wish the booking process for people that live here was easier. But room was very nice and clean no issues

Picking a place to stay like this one is a cost-saving measure. I understood that when I made a reservation there. It was significantly cheaper than any of the other options I saw. When it says it sleeps 5, what that means is there are two full-size (not queen-size) beds and a couch where the arm rests extend so a person can sleep there. We were a party of 3 so it was okay, although there were no extra linens for sleeping on the couch. The place was clean enough. There were only two towels in the bathroom (which was extra surprising, since the owner reached out to me to make sure they knew how many people were coming). The heating/cooling system is really weird. Heat is supplied in the bedroom and cooling is provided in the front room, so the two systems are constantly battling each other. Sleeping on the couch was cold and sleeping on the beds was rather warm (the owner must be spending a lot of unnecessary money on energy). I will not be coming back due to the following. The default check-in instructions say the owner will meet you in person to let you in. This changedat the time if check-in to just provide us with the code for the door lock. However, they gave us the WRONG code. We stood, exhausted from the day's activities, outside of the rental, for 30 minutes going back and forth with the owner via the reservation app. The owner insisted we were entering the code incorrectly. Finally, he looked it up and gave us a different code that worked..will not be coming back!