Overall Ratings & Reviews Crystal Inn Northeast Houston Downtown I-610

I stayed one night since I had a very early procedure at LB Johnson Hospital. Clean and safe place to stay.

It was better

I had a nice time

It was a nice stay for the value paid.

Breakfast is fake they have only muffin, no other choice. No lotion in the room.

The people working in the front are not willing to help, we needed extra sheets and they said, they had not a single extra sheet. Moreover, the breakfasts is not a real breakfast, just a coffee, that’s it

Receptionist this evening was rude and doesn't care about customer satisfaction. People in the service industry should greet the customers in a more accomodating tone and shouldn't hassle their guests over minor issues.

Great place to stay

pretty good for the price. but barely hot water.

Very convenient

Quick access to the freeway

Nice spot

Great spot

Absolutely wonderful!

It was cheap and clean it served its purpose!

Residents loud arguing outside parking lot

Good location

The front desk agent was friendly and kind, however, it is middle of nowhere like industrial area not convenient for anything but Whataburger and delivery. Accident at the traffic a few times while we staied 2 nights and 3 days. Access to the freeway is just around the corner, that was the only convenient part. There's no comforters, bring your own if you get cold at night, The blankets are thin and doesn't get warm at all, also pillows were thin. Housekeeper speaks spanish only, I use my Google translation to make communication. We didnt use Breakfast but theres free BF 6am to 9am. Guest quority is not so good, more like day to day worker/living people there. And group of people hanging outside of their room fighting, talking loud and smoking.all night. We didnt feel safe at all. But the guest service was good.

This property was not downtown as stated in name. It felt unsafe and deserted. Non smoking smelt like smoking, out dated and not welcoming.

Dark, low lightings, no carpet, no iron, no supplies in toilet