The service during check-in was very slow even though there were no other guests/no queue, it took almost 30 minutes just to check-in, the location is a bit into an alley and the road is still rocky, the wifi also sometimes the network appears/disappears, there is no mirror in the room other than in the bathroom, there are only 2 pillows provided, there should be 4 pillows, the cups and glasses were also not washed clean, there were still coffee stains so when I wanted to use them I had to wash them again