Overall Ratings & Reviews Hotel Neo+ Airport - Jakarta

Dear guest, Thank you for taking the time to provide this review. We appreciate your feedback regarding the room amenities and understand that a refrigerator would be helpful, especially in Jakarta's hot weather. We have noted your suggestion and will take it into consideration for future facility updates. Regarding the room access card, we apologize for the inconvenience caused by not being able to provide two cards. This is due to our current system setup, but we will review it to provide more flexible room access for our guests. We greatly appreciate your feedback as it helps us improve our facilities and services, and we look forward to serving you even better on your next visit. Sincerely, Fitria Rustam, Hotel Manager

Dear Valued Guest, Thank you for your positive review. We are pleased to hear that the friendliness of the staff and the cleanliness of the room made a positive impression during your stay. Your feedback encourages us to continue providing the best service. We look forward to your next visit. Best regards, Fitria Rustam, Hotel Manager

Dear Valued Guest, Thank you for your review. We are pleased to learn that our facilities and shuttle service provided a comfortable stay during your stay. Your feedback regarding the room size is also a consideration for future development. We look forward to welcoming you back on your next visit. Warmest regards and best regards, Fitria Rustam, Hotel Manager

Dear Ms. Riety I., Thank you for your positive review. We are pleased to know that your stay at Hotel Neo+ Airport Jakarta was smooth and comfortable, especially with the airport shuttle and the support of our staff in the early hours. We hope to welcome you back on your next trip. Warmest regards from all of us. Sincerely, Fitria Rustam, Hotel Manager

Dear Sir/Madam, Thank you for your brief but meaningful review. We are pleased to learn that the hotel's proximity to the airport provided a comfortable stay for you. We look forward to your next visit to Hotel Neo+ Airport Jakarta. Sincerely, Fitria Rustam, Hotel Manager

Dear Sir/Madam, Thank you for your positive review. We are pleased to learn that our close location to the airport, free shuttle service, and the cleanliness and comfort of our rooms have provided a pleasant stay for you. We will continue to maintain our service and facility standards to remain the best choice for our guests, especially those looking for accommodation near the airport. We look forward to your next visit to Hotel Neo+ Airport Jakarta. Sincerely, Fitria Rustam, Hotel Manager

Dear Mr. Erwin J., Thank you for your review. We are very pleased to hear that your overall experience was good, especially regarding the cleanliness, friendliness of the staff, and the variety of breakfast we served. We also appreciate your constructive feedback regarding the cleanliness under the bed and the bathroom water heater. We will immediately follow up with the relevant team to provide a more comfortable and optimal stay in the future. We look forward to welcoming you back to Hotel Neo+ Airport Jakarta. Sincerely, Fitria Rustam, Hotel Manager

Dear Guest, Thank you for sharing your experience during your stay with us. We apologize for any inconvenience you experienced regarding the soundproofing in your room. Your feedback is greatly appreciated and will be taken into consideration by management for future improvements, so that guests can enjoy a more peaceful and comfortable stay. We look forward to welcoming you back for an even better experience. Warm regards, Fitria Rustam, Hotel Manager

Dear Mr. Azmi N. S., Thank you for your review and feedback. We apologize for any inconvenience caused by the access road to our hotel. This feedback is very important to us and will be used as evaluation material for improving our facilities and guest comfort in the future. We hope you enjoyed your stay overall and look forward to welcoming you back again soon. Best regards, Fitria Rustam, Hotel Manager

Dear Sir/Madam, Thank you for your positive review and trust in Hotel NEO+ Bandara. We are very pleased to know that you are satisfied with our services, especially the free airport shuttle. Your support in recommending us to business relations, acquaintances, and family is an honor that we greatly appreciate. We look forward to welcoming you back again soon. Warm regards and God bless. Sincerely, Fitria Rustam, Hotel Manager