8,9
Very Good
From 63 reviews
Provided by travelers on
Cleanliness

8,9

Room Comfort

8,8

Meal

8,5

Location

9,2

Service and Facilites

8,8

People often mention about 1O1 URBAN Jakarta Glodok - Kota Tua
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Distance to City Center (3)
Staff Friendliness (3)
Ambiance (3)
Surroundings (2)
Accessibility (2)
Family Friendly (2)
Wifi (2)
Activity Option (2)
Check-in/out Time (2)
Room Space (2)
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Traveler Reviews 1O1 URBAN Jakarta Glodok - Kota Tua

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40
Customer reviews
dodi g.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 day(s) ago
the view is nice, the room price is cheap, the room is nice and clean
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Accommodation's Reply
10 Aug 2025
Dear Mr. Dodi, Thank you for taking the time to share your experience during your stay at 1o1 urban jakarta Glodok – Kota Tua. We are very pleased to know that you were satisfied with the service and facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service. We look forward to welcoming you back in the future. Best regards, Erwin S. Hotel Manager
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I***n
icon-origin-TRAVELOKA
9,7
/10
Reviewed 1 week(s) ago
The receptionist was very friendly, I was lucky to get a free room upgrade too, thank you, I will definitely come back to this hotel again
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Accommodation's Reply
10 Aug 2025
Dear Sir/Madam, Thank you for taking the time to share your experience during your stay at 1o1 urban jakarta Glodok – Kota Tua. We are very pleased to know that you were satisfied with the service and facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service. We look forward to welcoming you back again in the future. Sincerely, Erwin S. Hotel Manager
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J***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
The staff is very friendly... The service is satisfactory.
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Accommodation's Reply
10 Aug 2025
Dear Sir/Madam, Thank you for taking the time to share your experience during your stay at 1o1 urban jakarta Glodok – Kota Tua. We are very pleased to know that you were satisfied with the service and facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service. We look forward to welcoming you back again in the future. Sincerely, Erwin S. Hotel Manager
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j***r
icon-origin-TRAVELOKA
6,7
/10
Reviewed 7 week(s) ago
The bathroom sink pipe is leaking, it's really noisy because of the sound of repairs from the upper floor. So it's uncomfortable
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay at 1o1 urban Jakarta Glodok – Kota Tua. We apologize for the inconvenience you experienced, especially regarding the leaking sink pipe in the bathroom and the noise disturbance due to repairs from the upper floor. We have conveyed your feedback to the relevant team so that repairs and handling can be carried out immediately. We are also committed to arranging a repair schedule so as not to disrupt the comfort of future guests. We look forward to welcoming you back to 1o1 uRBAN Jakarta Glodok – Kota Tua with a much better stay experience. Best regards, Erwin Setiabudi. Hotel Manager
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A***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8,3
/10
Reviewed 8 week(s) ago
strategic location near busway stop and Chinatown Glodok area, the room is quite spacious and the AC is cold, but it needs more maintenance because it is a rebrand from the old hotel, please upgrade to a smart TV, breakfast food is too simple and the taste is a bit bland, the location is right next to the market so sometimes there is an unpleasant smell
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay at 1o1 urban jakarta Glodok – Kota Tua. We are pleased to know that you are satisfied with the location and comfort during your stay with us. Your feedback regarding the improvement of facilities and services has been forwarded to the relevant department as evaluation material for future improvements. We look forward to welcoming you back to 1o1 urban jakarta Glodok – Kota Tua with a much better stay experience. Best regards, Erwin S. Hotel Manager
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 8 week(s) ago
The location is very strategic, just across from the TJ Glodok bus stop. The security guard and receptionist are very nice, helping to open the door and carry the suitcase. Maybe because this hotel is still in the renovation stage from the previous Maxone, so the interior of the room looks very simple. There are also no tea or coffee amenities in the room, only 2 mineral waters and toothbrushes, soap and towels are provided. For breakfast at 7 am it was already finished :’) The hot water also took a long time to warm up, had to wait 5 minutes for it to warm up. Hopefully in the future it will be better, overall the service is very good. Maybe just improve the facilities, it's okay if it's a little expensive as long as the facilities are proper.
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2 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay at 1o1 urban jakarta Glodok – Kota Tua. We are very pleased to know that you felt helped by the service from our team. Your input regarding the improvement of facilities and services has been forwarded to the relevant department as evaluation material for future improvements. We look forward to welcoming you back to 1o1 urban jakarta Glodok – Kota Tua with a much better stay experience. Best regards, Erwin S. Hotel Manager
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K***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,1
/10
Reviewed 8 week(s) ago
Everything is great for the price, but the AC is not working. It feels hot in the room. Please fix it yaa.
1 people find it helpful
Y***a
icon-origin-TRAVELOKA
8,2
/10
Reviewed 10 week(s) ago
The room was not very clean, the floor looked like it hadn't been mopped, there were cockroaches, mosquitoes and weevils, and the hot water didn't work.
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3 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay at 1o1 urban jakarta Glodok – Kota Tua. We apologize for the inconvenience you experienced regarding the cleanliness and facilities of the room. Your input is very important for us to immediately evaluate and improve, especially in terms of room cleanliness and completeness of facilities. We hope to be given the opportunity to return to provide a much better stay experience on your next visit. Warm regards, R. Erwin Setiabudi. Hotel Manager
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Rachel L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,3
/10
Reviewed 11 week(s) ago
Strategic location, but dirty, dirty bed sheets with stains, dirty floor with lots of hair, no hair dryer, dim lights.
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1 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay at 1o1 urban jakarta Glodok – Kota Tua. We apologize for the inconvenience you experienced regarding the cleanliness and facilities of the room. Your input is very important for us to immediately evaluate and improve, especially in terms of room cleanliness and completeness of facilities. We hope to be given the opportunity to return to provide a much better stay experience on your next visit. Warm regards, R. Erwin Setiabudi. Hotel Manager
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s***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 13 week(s) ago
Everything is okay, but please fix the exhaust in the toilet so the bathroom is not damp.
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1 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay at 1o1 urban jakarta Glodok – Kota Tua. We are very pleased to know that overall you were satisfied with your stay. Regarding the input regarding the exhaust system in the bathroom, we apologize for any inconvenience that may have been caused. We will follow up on this immediately so that the humidity in the bathroom area can be better resolved. Your input is highly appreciated, and will be used as evaluation material to improve the quality of our services in the future. We look forward to welcoming you back on your next visit with a more perfect experience. Warm regards, R. Erwin Setiabudi. Hotel Manager
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
When I wanted to check in, I got a free upgrade to a larger room, I was really happy. Thank you
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1 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Valued Guest, Thank you for your very positive review and the memorable experience you shared during your stay at 1o1 urban jakarta Glodok – Kota Tua. We are very pleased to know that you enjoyed the upgrade to a larger room and were satisfied during your stay with us. We look forward to continuing to provide the best service and welcoming you back to 1o1 urban jakarta Glodok – Kota Tua. Warm regards, R. Erwin Setiabudi. Hotel Manager
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H***z
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 13 week(s) ago
The staff is friendly, the hotel is clean and comfortable. The location is close to the bus stop and close to food sources (street food). Very suitable for families or solo travel.
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2 people find it helpful
Accommodation's Reply
11 Jun 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay at 1o1 urban jakarta Glodok – Kota Tua. We greatly appreciate your positive review and appreciation for our services. We are very pleased to know that you enjoyed your stay with us, especially regarding the comfort of our rooms and our location. We look forward to welcoming you back on your next visit with an even more memorable experience. Warm regards, R. Erwin Setiabudi. Hotel Manager
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 13 week(s) ago
The experience of staying at 1O1 Urban Jakarta Glodok Kota Tua was very memorable. The staff were friendly and helpful, the rooms were clean and comfortable, the location was strategic near culinary and the old city. The warm service made me feel at home!! 😊
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2 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay at 1o1 urban jakarta Glodok – Kota Tua. We are very pleased to know that you were satisfied with the service and facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service. We look forward to welcoming you back in the future. Sincerely, Erwin S. Hotel Manager
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P***i
icon-origin-TRAVELOKA
6,9
/10
Reviewed 14 week(s) ago
Third time staying here (previously stayed here when the hotel was still called Maxone), I don't know whether the management changed or what. What is clear is that the last time I got a room on the 6th floor, dark hallway (no lighting, hallway lights were off). The toilet smelled of urine, the water smelled, the AC was leaking (dripping), a little uncomfortable because I got a slightly scary room (black shadows pacing back and forth in the toilet and in front of the mirror). The female receptionist was a little unfriendly, but the security guard downstairs was very friendly. The breakfast was quite good, it had a taste.
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2 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear Sir/Madam, Thank you for sharing your experience staying at 1o1 Urban Glodok – Kota Tua. We apologize for any inconvenience you experienced regarding the room conditions, facilities, and services during your stay. This has been brought to our attention and will be followed up by the relevant team. We also appreciate your appreciation for the security staff and the breakfast menu provided. Your input is very important for us in improving the quality of our services in the future. Sincerely, Erwin S. Hotel Manager
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N***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 15 week(s) ago
Very satisfied staying at this hotel! The room is spacious, clean, and very comfortable. The location is also strategic, close to places to eat, shopping centers, and easy transportation access. The hotel staff was very friendly and helpful during my stay. The WiFi connection is smooth, suitable for those who need to work or just browse. The check-in and check-out process was fast without any problems. Overall, a pleasant and memorable stay! Will definitely come back to this hotel for my next visit. Highly recommended!
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Accommodation's Reply
13 Jul 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay at 1o1 urban jakarta Glodok – Kota Tua. We are very pleased to know that you were satisfied with the service and facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service. We look forward to welcoming you back in the future. Sincerely, Erwin S. Hotel Manager
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N***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 16 week(s) ago
Love it!! I enjoyed staying at 1O1 URBAN Jakarta Glodok. The location is very strategic, only 5 minutes walk to Pancoran Chinatown Point and 10 minutes to Jakarta Kota Station. Find transportation that is easy to access. The room is clean and comfortable, the AC is cold, the Wi-Fi is smooth, and the staff are friendly.
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1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay at 1o1 urban jakarta Glodok – Kota Tua. We are very pleased to know that you were satisfied with the service and facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service. We look forward to welcoming you back in the future. Sincerely, Erwin S. Hotel Manager
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teguh y.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 16 week(s) ago
Friendly staff, clean room. [Engaging opening line] [Describe your stay experience] Ambiance/Facilities: [Describe the hotel's ambiance and facilities] Food: [Share your thoughts about the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your thoughts about the value for money] Location: [Describe the location of the hotel, e.g. strategic location close to...]
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2 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear Mr. Teguh, Thank you for taking the time to share your experience during your stay at 1o1 urban jakarta Glodok – Kota Tua. We are very pleased to know that you were satisfied with the service and facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service. We look forward to welcoming you back in the future. Best regards, Erwin S. Hotel Manager
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Jezen S.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 17 week(s) ago
The best tea, the right location, around many objects to visit
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Accommodation's Reply
13 Jul 2025
Dear Mr. Jezen, Thank you for taking the time to share your experience during your stay at 1o1 urban jakarta Glodok – Kota Tua. We are very pleased to know that you were satisfied with the service and facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service. We look forward to welcoming you back in the future. Best regards, Erwin S. Hotel Manager
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N***r
icon-origin-TRAVELOKA
10,0
/10
Reviewed 18 week(s) ago
Friendly staff, clean room, other facilities are ok. The breakfast is delicious. Really cool, next time I want to come here again.
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1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay at 1o1 urban jakarta Glodok – Kota Tua. We are very pleased to know that you were satisfied with the service and facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service. We look forward to welcoming you back again in the future. Sincerely, Erwin S. Hotel Manager
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L***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 19 week(s) ago
Polite and friendly hotel staff, comfortable place in the middle of Jakarta. Best.
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1 people find it helpful
Accommodation's Reply
20 Jul 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay at 1o1 urban jakarta Glodok – Kota Tua. We are very pleased to know that you were satisfied with the service and facilities we provide. Reviews like this are a great motivation for our entire team to continue providing the best service. We look forward to welcoming you back again in the future. Sincerely, Erwin S. Hotel Manager
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