The hotel is clean, and the staff are all friendly. The receptionist is friendly and available to answer questions. Parking is spacious and secure.

Overall, this hotel is quite comfortable, I slept well, but the internet connection sometimes fluctuates.

Hotel staff is friendly... Good service.

Very great service, thank you.

Easy and very friendly service. The hotel is clean, smells good, and is strategically located near the city center.

Friendly, good, okay. Facilities are okay.

The receptionist was very unfriendly and rude, but the hotel itself was very comfortable.

The service is friendly and the view is beautiful. In short, Hotel Crystal Harmony is the best.

So it is a recommended place for families.

Nice, comfortable, and fairly clean. The service is also quite good.

It's always my favorite hotel for a staycation. The hotel is clean, the staff is very friendly, and the food is delicious.

The staff are untrained and rude, inferior to the Yulia Hotel which is not much different in price.

The service is excellent, I subscribe every time I go to Gorontalo 🙌

The hotel staff is friendly. Cleanliness is always maintained. Secure parking, etc.

Nice, friendly, polite. Overall, great.

I really enjoyed my stay at this hotel. The room was clean, comfortable, and well-equipped with amenities. The service was friendly and responsive. The strategic location makes it easy to travel to various destinations.

Stayed 5 nights and was generally pleasant. Hotel had many guests and I could hear lots of movement sometimes later into the night. Room and general environment was very clean. Variety of Indonesian food for breakfast, although coffee and tea were very weak. Room toilet had a sewage smell every now and then but otherwise okay.

I've stayed here many times, and the atmosphere is always the same, and the cleanliness is also the same. Most importantly, the food is the best 😍👍

Good good good good good good good good good

I was very satisfied with my stay at this hotel. From the moment I arrived, check-in was quite quick, and the staff greeted me with a friendly and professional welcome. The hotel's atmosphere was comfortable and clean, making me feel welcome from the moment I entered.