Fabulous place to stay. A few minutes’ walk from everything in central Birmingham, yet remarkably quiet at night, which is rare. The bed was lovely and comfortable, and I really liked the apart-hotel layout with the kitchen and lounge separate from the bedroom. The kitchen was well equipped (there was even a whisk!), and it was great to have a washing machine and a full-size hair dryer too. Bathroom was excellent. As a wheelchair user, I’d give both the hotel and the room ten out of ten for accessibility. The receptionist went the extra mile when I checked in, making sure I had everything I needed, carefully noting my requirements in an emergency, and then accompanying me to my room and pointing out the emergency refuges along the way. That kind of attention genuinely makes a difference. I also loved the well-stocked food shop attached to the hotel. If you have a Blue Badge, there’s plentiful free street parking right outside, and being next to a large police station made leaving the car on the street feel very safe. Ten out of ten all round. Highly recommended, especially for disabled travellers, though honestly it’s a great stay for anyone.

This is a really smart hotel, in an ideal location. It's modern and your stay almost feels like you're staying in your own apartment - rather than a hotel... Hence the name I guess!

Good staff but unfortunately a noisy room with banging above for a large part of the stay and a soft, sagging bed, so rolling into the middle all night and waking up with a bad back.

The room was lovely and spacious. Location was convenient, with a nisa local attached to the hotel. The bed was super comfortable and the property well maintained.

Great service always

Awesome in all aspects, from the welcome, to the quality of the accommodation, to the goodbye

Spotless apartment.

Always stay here Good for value Clean Kind staff

The apartment was perfect, clean warm and inviting. Check in staff very pleasant. A fantastic place to stay when in Birmingham

Faultless as always.

Always great when staying here.

Modern and spacious, comfortable bed. Good location short walk to town centre. Friendly staff.

Clean and nice room, very modern. Helpful reception staff.

I was extremely pleased with the apartment that I stayed in, it was quiet, spacious and comfortable. It had everything I needed fo my short stay. As they are set up for self catering, you do not get the option for breakfast however, there is a joining store where you can items to make your own breakfast/lunch/meals! The staff here were very friendly and helpful, even offering recommendations for places to eat in the city centre. I’m always slightly nervous of accommodations that take security deposits but if this is to help them maintain the standard, then I can see why they do it.

The kitchen was clean and tidy with everything needed

Have stayed here plenty of times and Is always a good location and stay weather

Lovely room, convenient, and a great location in the city centre. A 10 minute walk away from the shopping centre and markets. The only downfall is that they take £100 extra from your bank for security fees and then take up to 5 days to pay it back, I was not too pleased about this.

Clean room, lovely staff and comfortable bed

Spotless room. Lovely and quiet. Had a fabulous rest

Didn’t have breakfast but the shop was convenient