I didn’t realize that it was an AIRBNB-like arrangement. There is no staff, but you can call a number for someone to get back to you to address your concern. Overall, the room was pretty basic. That said, it seems like it was a newly renovated property, so it still felt clean and fresh. Though it’s not a hotel that you would stay in for a romantic getaway, it is fine if you just need a place to sleep for the night and feel comfortable.