It was a really nice place to stay. Very clean, very nice and spacious living area. Great location- easy walk to shopping, food and other activities. Only two issues: We werent crazy about having to enter a code for elevator, though I appreciate it being for safety. Luckily my son memorized it quickly. Also there was an issue with the fire alarm going off at 4:30 am the first morning due to a sprinkler system issue. Other than that we all loved the property and had a great stay.

Nice accommodations!

Excellent location for downtown Gatlinburg!! Very confy for families and has washer/dryer in the apartment!

Not sure if it’s good or bad but the 2 times we’ve stayed here we’ve seen bears walking around or through the parking garage. Last week mama and her 2 Babies were there.

Checking in proved problematic as I did not get an email with the elevator code or room code. It is unsure if this is an issue with Vrbo, Vacasa, or Expedia.

Fire Alarm went off around 4-4:30 am on the morning I checked out (07/20/2025) other than that the stay was nice. I’ll give it a 4/5 have to ding them for 1 star for cutting into my sleep time.

We stay at this property often! Love it here!

Amazing property.

The condo was amazing. Everything was as promised. Pictures were exactly as condo was set up. Few things I wished that were better was 1. Lamps or clocks with USB ports to charge devices. Chargers blocks are becoming obsolete so we didn’t really have any, and past hotels or rentals have had clocks or lamps with USB ports. 2. The main bedroom was hotter than the rest of the condo. It could’ve been that it was just hot or poor circulation. It was warmer than rest of the condo. 3. The condo we stayed in did have the dumpster right under it and trash pickup is 3AM on the dot. First night it scared us, because I had forgotten it, after that it barely woke us up. Other than that, everything was good. We caught the trolley and rode around. We will definitely be staying there again. In fact, I’m looking now to rebook for October.

Great place to stay

Very clean place. Quiet except for the evening time when people were very rowdy at the pool until after 10 pm every night. Liked the toiletries. Didn't have blankets for the pull out couch the first night but when i asked they were delivered the next day. Would stay here again. Perfect location

Easy walk to everything or take the trolley.

HONEST AND KIND! I left my makeup bag hanging behind the bathroom door and the cleaning crew turned it and Baskins Creek contacted me and shipping it to me. So appreciate their kindness! The condo is beautiful and just a quick few minute walk to the strip. This was our second time staying here and will be back and highly recommend to our friends and family! Thank you Baskins Creek Condos!!!

Great stay

This is the second time we have stayed at Baskin Creek condos. Overall we have a great time and experience. The first in a 2 bedroom condo, this time in a 3 bedroom. We wish the kitchen had more cooking utensils, a gas grill and outdoor kitchen in the pool area, and the condos are little dated. There are some noticeable maintenance work that needs to be conducted to the exterior of the building. Our condo was on the 5th floor, and every morning around 4am, the garbage truck would come by to empty the dumpster. We wish the windows were double / triple pane to minimize the sound and the shades / curtains actually kept out the daylight.

The accommodations were wonderful. Very spacious and clean. Very quiet too.

Very nice area. Did find a lot of hair left behind, could have been cleaned a little better. Other than that room was nice and in close proximity of downtown.

The water heater in the unit is probably on its way out. It kept the water hot just enough for 3 out of the 5 members during our stay. The other 2 had cold water showers which was not desirable.

Very comfortable and easy stay! Walkable to everything you may want to do!

Hard to rate, had unusual circumstances. Arrived late, had hard time getting in door. Code was right but lock wouldn’t engage & open up. After 20 attempts, it magically worked. Once inside, contacted the 800 number since no one on site. maintenance person lived hour away…but (un)fortunately was already on his way b/c another family was unable to get into their room. When he showed up, spent about an hour working on handle and determined it was broken and need to be replaced in the morning. put faulty handle back in so we didn’t have an open hole in the door to hallway. Next morning no one had shown up. I went to leave and found out handle now didn’t work from the inside as well! We were locked in! I was able to call the now-staffed front desk who came over, slid some tools under the door & I was able to remove lock from the inside. He was able to get new lock installed in about an hour so we could finally be on our way to explore. When we arrived back to the unit that evening, one of the kids noticed carpet in a bedroom was extremely wet. I opened the closet door to see the heating/cooling unit. There was no drain but instead a foil pan to collect the condensation. It was now full and overflowing into the bedroom. So another phone call to maintenance, who again spent an hour vacuuming. Note all 3 maintenance guys were extremely nice & helpful. We did ask for and were given a partial refund. We can chuckle about it now. Location is great and I think we’d stay there again.