Improve customer service

Will be a regular customer of the hotel when I go to Madiun.

It's really cool. I'll probably recommend it to my colleagues or family, and I'll definitely be back. The food, service, and hotel design are very comfortable and relaxing.

The hotel is comfortable, the rooms are clean, the food is okay.

The size of the TV is too big compared to the size of the room and very close to the bed.

The room was clean and the air conditioning was cool. The hotel lobby is spacious, and the hotel is close to Madiun's town square. The hotel is clean, and the staff are very friendly.

Very strategic location, close to culinary centers. Comfortable rooms, very convenient fitness center. Very friendly and helpful staff. The best hotel in Madiun.

Comforting place, great breakfast option and taste, very friendly and helpful staff, great experience.

Okay. Friendly, clean, and strategically located.

It was very impressive because apart from the friendliness of the staff, the service and food served, as well as facilities such as the swimming pool and gym, all functioned well.

Overall satisfied during staycation at Mercure Madiun Hotel

The taste and variety of the food could be better.

Best hotel in Madiun. Always able to cater to our team's needs to stay.

This was my first time staying at the Mercure Madiun. It was a great hotel and very memorable.

It was pleasant, the staff were friendly. They helped with check-in and check-out smoothly.

Breakfast has a lot of menu choices, the view is nice, but maybe there is 1 thing that was forgotten, the trash cans in the bathroom and in the room were not provided with plastic, that's all.

Best place to stay for my business trip. Will come back in the future.

Great place for my team to stay during our business trip. The staff also helpful to locate smoking room available based on request. Keep it up and we'll definitely come back for business trip!

Stayed here again because the place was comfortable. For those who wanted a connecting room, it turned out that the availability was a twin bed connecting with 1 queen bed. So, initially I booked a twin room with 2 additional charges for the upgrade, but it wasn't expensive, only around 50 thousand rupiah. For breakfast, a 5-year-old child starts to be charged, but again, it's not expensive, only 40 thousand rupiah, worth it with a varied menu. The only downside is that it's bright at breakfast, so you need to hurry to get a spot that isn't too hot.

Nice rooms, new building, delicious food, lots of choices.