9,0
Exceptional
From 25 reviews
Provided by travelers on
Cleanliness
8,9
Room Comfort
8,7
Meal
8,9
Location
9,4
Service and Facilites
8,7
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Traveler Reviews IXO HOTEL SEMARANG
Number of reviews per page
20
40
Customer reviews
NE
Nur E.
Leisure
10,0
/10
Reviewed 3 week(s) ago
A budget hotel, close to the station. It's easy to get around, and easy to find food.
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D***I
10,0
/10
Reviewed 3 week(s) ago
It's great, I'll come back here again tomorrow.
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B
Brainer
8,1
/10
Reviewed 4 week(s) ago
The bedsheets were old, let alone the towels. The bathroom needed a lot of repairs as it was starting to deteriorate.
The toilet paper was very thin and hadn't been replaced by housekeeping.
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A***a
Business
5,9
/10
Reviewed 13 week(s) ago
the room is very noisy, no slippers provided
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PD
Putranti D.
Staycation
8,2
/10
Reviewed 13 week(s) ago
For a double-bed room on a weekend, the amenities were mediocre. The towels were like doormats, thin and worn. The bed wasn't a king-size, so it wasn't very comfortable. Perhaps I was misled by the ratings when booking this room. If the price were cheap, it wouldn't be a problem, but this one is quite expensive, so it's not worth it.
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1 people find it helpful
N***l
9,3
/10
Reviewed 21 week(s) ago
The AC leaks. The floor is wet. There is no closet. There is no mat.
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3 people find it helpful
Accommodation's Reply
18 May 2025
Dear Guest. Thank you for taking the time to share your experience at Hotel ixo semarang. We greatly appreciate your feedback and appreciate your review. We regret to learn that you found the facilities did not meet your expectations. Please be assured that we have shared your feedback with the relevant team to ensure improvements are made. Your feedback is valuable to us as we continually strive to improve our guest experience. We look forward to welcoming you back in the future and providing an even better experience. Warm regards, ixo semarang.
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k***e
Transit
9,1
/10
Reviewed 26 week(s) ago
Express check-in and check-out, close to a grocery store and fast food restaurant, close to a train station.
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Accommodation's Reply
17 Apr 2025
Dear Guest, Thank you for taking the time to share your experience at Hotel ixo semarang. We greatly appreciate your feedback and appreciation for your review. We are very happy to hear that you enjoyed your experience and it met your expectations. We are very grateful for your recommendation of Hotel ixo semarang as the best choice for your vacation. Our team strives to provide the best service, and your kind words motivate us to continue to improve. Your feedback is invaluable to us as we continue to strive to improve our guest experience. We look forward to welcoming you back in the future and providing an even better experience. Warm regards, Roy. Manager. Hotel ixo semarang
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MR
Mizuhara R.
8,2
/10
Reviewed 26 week(s) ago
Clean place, good facilities, standard double room is not very spacious.
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Accommodation's Reply
17 Apr 2025
Dear Guest, Thank you for taking the time to share your experience at Hotel ixo semarang. We greatly appreciate your feedback and appreciation for your review. We are very happy to hear that you enjoyed your experience and it met your expectations. We are very grateful for your recommendation of Hotel ixo semarang as the best choice for your vacation. Our team strives to provide the best service, and your kind words motivate us to continue to improve. Your feedback is invaluable to us as we continue to strive to improve our guest experience. We look forward to welcoming you back in the future and providing an even better experience. Warm regards, Roy. Manager. Hotel ixo semarang
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W***u
9,4
/10
Reviewed 34 week(s) ago
New hotel, very comfortable. Netflix, video and other OTT accounts are already logged in so no need to log in using a customer account
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2 people find it helpful
A***r
Business
8,7
/10
Reviewed 34 week(s) ago
Hotel staff is not friendly. Hotel facilities are good. Location in the city center
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