Overall Ratings & Reviews Element Springfield South

Everything was great. Friendly staff, clean fresh rooms, great service. Only bad thing was breakfast was limited in both selection and quality.

Loved My Stay

Clean new property with friendly staff and easy access to shopping and dining

Amazing people super nice hotel.

Customer service was fantastic. Our room was clean, but we had issues with the thermostat, when we went to go to bed it kept coming on and then off we ended up covering it with a sock, the smoke detector was blinking red and green non stop all night, we had to unplug the light on the table under the TV as it automatically has a night light that is fairly bright. Breakfast was not really a breakfast which is ok it just shouldn’t advertised as its fruit and someone making small pancakes.

First impression was that it was updated, welcoming, and clean. Staff was excellent. Appreciated the Happy Hour! Included breakfast was a bit sparse, but it was tasty.

The room is very nicely arranged and I really like that the couch is a kind of material that can be wiped off. Very well thought out space. Very short stay. Did not use the desk, dining counter, or kitchen space. The TV in our king room is hung in an awkward position, and is too large in the space it is in. So it doesn't angle correctly for watching in bed. It was also crooked, making it look precarious, but it seemed secure. The bed is very firm. Neither myself, nor my companion, slept well because of the bed. It is such a nice room, that the bed was a disappointment. I would really like to use this hotel again the next time I am in Springfield, but slept poorly. The room was mostly clean. Some debris in the corners, and as is true it seems for all hotels in the $200 price point the grout is already so dirty. Hotels never keep their tile and grout clean, which would go such a long way. I didn't get to use the gym space, but I really like how it was on the main floor right in an open and area of high foot traffic. Made it feel very safe. I don't like gyms that are tucked downstairs in hotels. Very nice seating areas on main floor. Did not eat the complimentary breakfast so cannot comment. Check in was easy. Nice parking lot.

Clean hotel with nice lobby to hang out in. Rooms are clean with extra amenities.

The rooms are cleaned with very strong lavender products. This caused me to have an allergic reaction- asthma- so I had to checkout immediately.

Very nice hotel for the price

Upon arrival the hotel was extremely clean. The staff was friendly and accommodating and immediately provided me with dog treats. The room was immaculate and I would definitely stay again!

The hotel was very clean. The spa like smell when you enter is very inviting. The hotel is very pet friendly. We were traveling with our 13 pound cavapoo. We had plenty of spaces to go for walks with her. The Westin pillows were wonderful. I slept great. Definitely a great choice!

Clean, modern, great fresh breakfast.

Always clean. Always friendly. Always hassle free.

Bed was to firm

Nice place!

Was okay but not a typical Element property.

This was the cleanest hotel I’ve ever stayed in. And the staff was a pleasure to deal with. 10/10, would recommend!

This brand new property was very clean and well lit. The breakfast was one of the best I've had at a hotel. The rooms were nice with refrigerator and microwave. The only problem was when the air came on, the vent blows the air right at your face. Other than that everything was great!

Really clean hotel. Great staff, amazing breakfast. Only complaint would be that the beds were a little too hard for my liking but that's just a personal preference.