9,2
Exceptional
From 93 reviews
Cleanliness

9,6

Room Comfort

9,0

Service and Facilites

9,2

Traveler Reviews Hotel Hércules

Number of reviews per page
20
40
Top reviews
Cesar Ricardo
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Gran lugar!
Mae
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

AMAZING
Denisse
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Lo mejor es la decoración
OLIVER
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Hotel Hercules is a gem of an experience! it is by far the greatest example I've experienced of repurposing something old with historical, architectural importance into something new and fresh while maintaining authenticity! There is plenty to enjoy, including three restaurants, artisan shops, the heated pool and spa amenities, the beer garden, and dancing and live performances on scheduled days. I look forward to my next visit!
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Kate
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

the staff were so nice
Caroline
icon-with Partner
with Partner
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Incredible stay at Hotel Hercules. The whole property is beautifully designed, the staff was great, just one of the most amazing hotel experiences ever—especially for beer lovers!
Teu
6,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Unfortunately our room had multiple problems. The bedside lights were broken and the overhead light was too bright. We asked reception to fix it and they brought large bright bulbs to replace them. We had to put towels over them to dim them. There was a drain smell in the room to which the maintenance came and sprayed febreze or some other spray to ‘cover’ the smell and it left the room with a strong chemical odor. And lastly the aircon unit was broken. It didn’t properly cool down the room. This is the third time we’ve stayed and each time we choose balcony or ‘view’ and we’ve never had a balcony or a view. On a high note the spa area is very enjoyable and so is the restaurant onsite.
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Adam
icon-Business
Business
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Fantastic place to enjoy quiet and great food
Thomas
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

luxurious nd beautiful
Miguel
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Todo perfecto, la amabilidad de todo el staff hizo la estadia aun mejor
kenneth
icon-Business
Business
10,0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The rooms are very clean. The staff is very good. The spa in the pool is the best I’ve ever seen. This is by far a five-star hotel and whenever I come to Mexico, this is where I will stay. I love my stay here.
Yesica
icon-with Partner
with Partner
10,0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

We had a great time, we just wish the property became pet friendly/ created a section for guest to bring pets
Eric
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

This hotel is very loud. There were guests, children, and staff walking by our window at early hours of the morning. Sounds of staff dragging equipment by the window were loud. Property is also open to non-guests, so amenities seem few and not exclusive. Rooms are overpriced for the noise, and we had to pay separately to access the spa.
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Santiago
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Amazing hotel
Andrew Michael
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Amazing property! We can’t wait to come back!
Jacques
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Very nice building, awesome decoration, staffs were always available for support. high quality hotel.
Susan
8,0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

The manager was exceptional handling an issue with room availability. Ultimately exceeded our expectations.
NEIL
icon-with Partner
with Partner
10,0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Amazing hotel with their best spontaneously fermented Belgian style beer in Mexico. We will be back again soon. The property has so many options with the spa, pool, and multiple restaurants.
Raul
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

It was a great experience! Well worth it!
James
icon-with Partner
with Partner
10,0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

We had a wonderful couple stay. Very relaxing at the pool and spa. The brewery was outstanding. Historic building as a Textile plant operating for 175 years. Converted to Hotel and Brewery on 4.1 hectareas.
Number of reviews per page
20
40