Overall Ratings & Reviews Rockrivers Machu Picchu

Service exceptional but water was little bit cold

The place was ok very early to get out 9am and The breakfast was good Room clean but small was ok for short time

Stuff

El lugar es muy limpio, tiene una excelente ubicación y el personal es muy atento.

It is important to know that this hotel room is very small and is right above the noisy street as well as the noisy restaurant. The employees were very loud watching television. Not a great place to try and rest before a tour that starts very early.

I would absolutely recommend the Rock Rivers hotel for your stay in Aguas Calientes. Sonia and Chacon were so helpful and kind. The rooms are perfect for a 1-2 night stay and the hotel is steps away from the bus that takes you to Machu Picchu. The breakfast is delicious and I can't say enough good things!

Friendly helpful staff. Very accommodating. Ponchos is a great restaurant.

Perfect hotel for your Machu Picchu stay. Great staff especially Sonia who checked me in and Chacon who greets you at breakfast. Room was clean and comfortable, shower has hot water and great water pressure which was ideal after a few days hiking. Restaurant connected to hotel is also nice with more nice staff and offers room service which again after days of hiking was perfect.

We spent the night here before going up to Machu Picchu. It was a short walk from the train. The rooms are above the restaurant….so there are some stairs but we didn’t find them to be a problem. We were shown to our rooms quickly and they all had comfortable beds, en-suite bathrooms, and small balconies. We went out shopping (there are so many shops and restaurants here!!! Hard to pick one but since we got 10%off at their restaurant we decided to eat there. Yummy) We wanted to play a game before going to bed and we could do that in the lounge area. We had a lovely breakfast early the next morning and we were able to leave some of our packs there while we visited Machu Picchu. (Very helpful) I would definitely stay here again. The staff was very kind and helpful, the rooms clean and comfortable

Best location in Aguas two minutes to bus or train station and not up hill like so many others. Great restaurant at hotel .Smart Tv in the room and comfortable bed. Sonya is a fabulous host who can assist you with anything you need I would definitely stay here again

Nice people!

Amazing stay. Highly recommend.

The service is great, breakfast is great, location is perfect. However some of the rooms have no ventilation. Unfortunately we got one of the rooms. Looks like there's a good chance of getting one such room. Otherwise it's a 5 star.

Highly recommend staying here. The staff were so welcoming and went out of their way to help us and give us local insights too. The hotel restaurant was excellent and we had a discount for staying there. Stayed two nights which was ideal for arriving the night before our visit to Machu Piccu and the next day we could enjoy Aguas Calientes too. The room was comfortable with lovely Peruvian touches. Our room did not face the street so we had no noise (buses and trains start very early in this town) which meant a great nights sleep.

Great location, super acomodating, clean good restaurants near by

We has a great time at RockRivers hotel Our train arrived at almost 11 pm. To our pleasant surprise, the hotel had sent someone to pick us up (with our name on the board), clean hotel, superb breakfast.

We had a great one night stay. The hot shower had really good water pressure, fluffy towels, toiletries, and the room had a balcony with a view of the river. The staff were really friendly and looked after our bags while we went to Machu Picchu. Great breakfast omelettes and coffee. It’s a few minutes walk from the train station and next to the bus stop for Machu Picchu.

El alojamiento estuvo excelente. El trato y la amabilidad del personal fue extraordinario.

Hotel incrível com ótimo serviço! Localização maravilhosa!

Acomodações de quarto muito boas, confortável, chuveiro a gás funcionava bem. Mas o destaque com certeza é a equipe, todos muito atenciosos, e queria ressaltar a Sônia, que nos ajudou rapidamente com um aquecedor, não tinha aquecedor no quarto e estava bem frio, mas quando perguntamos se seria possível conseguir um aquecedor, dentro de poucos minutos a Sônia conseguiu um. O café da manhã é simples, mas bom, pães, frutas, queijo, ovos, iogurte, suco, café e chá. Recomendo a estadia.