Smartr Madrid Las Ventas

Explore Smartr Madrid Las Ventas
8,4
Very Good
From 26 reviews
Cleanliness

9,2

Room Comfort

8,4

Service and Facilites

7,8

Traveler Reviews Smartr Madrid Las Ventas

Number of reviews per page
20
40
Top reviews
Yariel
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Be aware that if you are coming in summer, you may sleep hot! The property claims to have air conditioning in all rooms, but it's a false claim. One of the rooms didn't have an AC. When I messaged management, they told me that I could use the split unit in the living room to cool the room, which is about 25 feet away! Of course, I had to sleep hot for four nights... When I told them about the claim of all rooms having AC (air conditioner), they didn't bother to reply to me anymore! The property was alright, but for $1k for four nights, I didn't expect to sleep in a hot room.
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James
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Customer service was great! They got back to me quickly when I had questions. Check was easy and my family loved the space. The neighborhood is great and the metro is a 2 minute walk.
MARLON
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Thank you!
Claudia
10,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Wonderful! I highly recommend staying here! Fabulous neighborhood. Close to train and bus, walkable. Staff was very responsive.
Brian
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Place was great, clean and mostly wheelchair accessible. Bars around toilet would have made it better. Neighbourhood is meh but we were only there one night.
Gabriel
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Wasn't clear that check-in information and entry details would be done through WhatsApp... please make email notifcations of how communication and entry will be done in the future.
Julissa
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

At 1st was a little hesitant by the location, but man was i wrong. The place is conveniently located so you can have AMAZING views of the city. My family and I loved this place, cozy and beautifully decorated, supermarket right in front, laundromat and more.. Dont think about it, this is the way to go. Public transportation there as well. Very very convenient. Thanks again.
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KRISTIN
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

The location was nice but for those who prefer a city center location, this required multiple trains to get there. It is conveniently located across the street from coffee and bakery, along with a grocery store. The Metro entrance is nearby as well.
Ales
icon-Business
Business
10,0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Really great apartment!
SUZANA
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Não bastasse o horario de checkin ser muito tarde (15h) ainda nos deixaram 1 hora esperando na porta antes de nos enviar os códigos das portas.
Jerónimo
icon-Business
Business
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

El precio es competitivo
Víctor
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

El alojamiento muy bonito y cuidado, con una limpieza bastante buena. Además está super bien conectado, podrás ir a cualquier lado desde aquí, el metro está a menos de 2 minutos!! Lo único que no me ha gustado es el tema de las moscas en el portal, hay muchas y son molestas
Bruna
6,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

O quarto é muito bom e bem localizado perto da estação de metrô. Porém na minha me enviaram um endereço errado. Cheguei quase meia noite e não conseguia acessar o apartamento. Em ligação me enviaram pro endereço correto e ao chegar lá o código fornecedor não abriu a porta do prédio. Tive que explicar a situação pra algumas pessoas que por sorte estavam no hall e elas abriram. Em mensagem falaram que iriam me pagar o deslocamento extra com o Uber, mas o valor ainda não foi reelmbolsado.
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Verified traveler
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Was een mooi appartement, service was minder. Duurde veels te lang en erg omslachtig om de code te krijgen om binnen te komen.
David
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Tuve un problema con la calefacción. La atención recibida, el trato constructivo y educado por parte de los responsables, la preocupación por buscar una solución, fue exquisita.
DAVID A
icon-Business
Business
8,0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Corto estancia de negocio , comodo pero cuidado con escalera en duplex muy inclinada! Un poco de leche y croisant seria buen idea para su client or la mañana.
CRUCELIA GABRIELA
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

GRACIAS POR UNA ESTANCIA MUY AGRADABLE Y ELEGANTE Y CALIDA
Berta
icon-Leisure with Children
Leisure with Children
8,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Todo muy bien. Pero si alguien nos diera la bienvenida, y pudiéramos dejar las maletas en algún lugar justo llegar a la ciudad y al dejar el apartamento estaría muy bien. Tuvimos que dejar las maletas muy lejos del apartamento. Al llegar tuvimos que reclamar una toalla de más (solo 3 para 4), y el kit de cocina para lavar ya que no había jabón ni ningún trapo. No hay nada para limpiar el suelo. Al reclamarlo nos dejaron más toallas, jabón de platos y una bayeta (ningún trapo). En la cocina faltan utensilios para cocinar senzillo.El resto todo muy bien.
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Andrew Chappell
icon-Friends and Family
Friends and Family
2,0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Mal. La reserva era para 4 adultos y solo había una cama para dos. El sofá cama que no parece cama no estaba preparada y no podemos encontrar las sábanas etc. Pagando 300+€ para un habitación por noche, no quiero perder tiempo llamando teléfonos (no hay recepción - es virtual) para solucionar tales asuntos.
Frode Dal
icon-Business
Business
6,0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Nice, fresh and spacious apartment with a wonderful rooftop terrace with a view. Cannot give more than 3 stars as there was no hot water in the shower. The automatic lock of the apartment front door made it impossible to properly close and it therefore had a constant draft.
Number of reviews per page
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