Overall Ratings & Reviews Pensión Kursaal

This property was amazing. Value for money, has the loveliest staff I’ve had on all my travels - with good suggestions and a willing to help. The location was perfect for us, and for places a little far, it was easy to grab public transport near by.

.

The most friendly, ultra helpful staff of our 5 week trip through Europe (sorry, I can’t remember how to spell her name but it was something like Leidie). Fabulous location, near a beach and just a quick stroll across the bridge into Old Town and the rest of the city.

Nice room, very clean, friendly staff, easy walk to old town

Great location for the beach and the City, plenty of bars, restaurants and shops to choose from. Room was adequate, clean and compact. Natural day light would be be much nicer. Parking prices were more than the email sent by the Hotel, which was disappointing. But overall a good place to stay.

The receptionist was incredible at outlining the spots and dishes to try. We basically swore by her recommendations and had an incredible time

We liked that it felt comfortable not like a hotel with no atmosphere. They gave us some nice advice for things we can do for free. We didn’t know the museum is free every Tuesday. They recommended a restaurant because w couldn’t make up our mind and the food was good so good we went the next night. Great stay

The location is excellent. Close to Old Town, but just enough away from the hustle and bustle. The staff work very hard to help you. A bit spartan, but perfect if you don’t spend much time in your room.

If I could give 10 stars, that still wouldn't be enough. Great place, great people!! Love San Sebastian, too!!

Wonderful property, booked at the last minute. Great price, location was good to everything and the staff is wonderful! Highly recommend Brent

There are some important things to know for families or people with access issues to know: immediately entering the property is a small set of ~8 stairs. There is a lift fitted but this was not working when we arrived and they wanted a €50 deposit for a key to use it while we were there. After this set of stairs, there is a spiral staircase up with a very small antique lift going up to Pension Kursaal and the other floors. This lift worked great, but would very likely be too narrow of an entrance for most wheelchairs, our stroller only just fit. And then, on the first floor, there is just a big step into the hotel reception with no ramp. As you can imagine, I ended up carrying and lifting a stroller in and out of this place quite a bit. Not super difficult but a hassle, and would be maybe impossible for a wheelchair. The room we had was good. However, the noise from outside was very loud, particularly on Saturday night. We were woken up by people shouting and laughing outside multiple times, as well as a garbage truck coming at both 1130pm and 0400am. The other nights were not nearly as bad. If you are staying out till 1am enjoying the pintxos and drinks, you'll probably be fine, but not great for trying to get an early night as a family. The staff were very nice and made great recommendations. They were the best part of the stay.

Great location, easy walking distance to all areas. Area felt safe around the hotel. Staff very friendly and accommodating. Personally the only thing missing was tea/coffee making facilities in the room as these are only available in the reception area.

Definitely lives up to the hype! Absolutely lovely room - spacious, warm, comfortable, good bathroom, even a fridge. Super comfy bed, proper king sized. Lovely staff too. Location was the best - across from the beach and parking garage, 3 minutes from the old town, bars all around. I cannot believe how good it was for the price. I don't hesitate to recommend 110%!

Positives:Great location close to everything. Staff very friendly. Negatives:very spotty WiFI and mattress was too soft. Middle back sunk deep and body was very uneven sleeping.

Ideal location with dining, beach, parking, all nearby. Easily walkable to most attractions in San Sabastian. Entry was under construction, and our room was off the entrance making it noisy as guests came and went. Although not sure there really is anything quiet to this city being so loved all hours by all people.

Hotel is in a great location in San Sebastian. A 5 minute walk into the old city with all the attractions and bus transport. Also just down the street from hotel are many restaurants. Staff, particularly Leire, very helpful and extremely nice. Great place to stay in San Sebastian.

The room was very clean, had a small balcony, the bed was comfortable and staff was friendly. Although in a busy area, it was quiet at night and the blinds were very effective. The only downside was that the room was small but ok for a few days.

Excellent choice. Very convenient for all sights. and very good staff. Accommodation comfortable and well kept. Staff very helpful with guidance about area. The local area is worth spending time good restaurants and nice atmosphere. Only downside was noise about 3-00 am from rubbish collectors. This would not affect all rooms.

Staff were very friendly and helpful Room was great - everything as described Bed comfortable, quiet room, everything worked well. No complaints. I think we will be back.

The room was more than sufficient for what we like, which is a great bed, a good shower, and the option for coffee in the morning. We like basic rooms and this was fantastic modern contemporary. The building itself is very quaint & up to date Check-in was superb and easy. The location is phenomenal with wonderful dining options for all budgets just outside your door. the beach and promenade was a two minute walk. The bus terminal was no more than 10 minutes walking via beautiful gardens and along the Riverside. I will not hesitate to come here again. The staff at reception with phenomenally, friendly and helpful.