Great location w/helpfull, courteous staff

Location is good and the facilities adequate. Do not use the nominated car park it has public access and is not safe. Reviews show it has had vehicles attacked on several occasions. Our car was attacked too with the intent clearly of stealing the vehicle. Car park is 400 yards from the hotel and difficult to navigate too. Don’t waste your efforts. Park elsewhere.

The location of this hotel is unbeatable if you’re in San Sebastián to explore the culinary delights of the old town. We opted for a sea view room and it was worth every penny. Waking up to the waves crashing against the rocks, right outside our window was such a special experience. The only downside, and this did have quite a negative impact on our stay, was that the bed was so hard! I’ve stayed in some questionable hostels across Europe, I’m not too fussy about it here I sleep normally but the mattress caused me terrible back and shoulder pain. So if you require anything other than a solid, flat mattress then this may not be a great stay for you. Despite all the wonderful things about the hotel this has put us off returning to it for our next stay in San Sebastián. The staff were very helpful and friendly, the room was cleaned beautifully every day, as I said the location is brilliant (although a fair walk from the bus station if that is how you’re arriving), the showers are powerful. Really, the hotel would be perfect if they were to change the mattresses. Also, a very small note if you have thick or long hair - the hairdryer wasn’t very powerful at all so if I were to return I would bring my own. Overall it was a great stay, just unfortunately let down by an uncomfortable sleep.

Great location. Very nice and helpful staff. Nice room with plenty of hot water. Comfy beds. Would stay again but not in the same room. Such a shame about the noise from the working garage below our room (102) early morning until late evening.

Clean and great location for old town

The room was spotless, and the staff was a great pleasure to deal with. This hotel is a real surprise. Its humble aspect is contradicted by superb attentiveness and dramatic location.

Great location across from the sea and walkway. In Old Town with all the history, shops, restaurants, bars and lots of Pintxos! Staff was very nice and arranged a taxi for us for an early morning ride to the train station. Room was great with a wonderfuk shower and fluffy towels!

All staff were extremely helpful

What a gorgeous property, Beautiful furnishing, clean, friendly with wonderfull views of the ocean Great access to a great beach

Nice staff, great location. We will return.

Very well kept hotel. Close to everything. Particularly the old town and all the eateries. 10 minutes walk from the main station. The room is very clean and comfortable, they use tatami like fabric for the room floor, which is quite nice.

Excellent hotel

It’s a small hotel but perfect location and very nice staff

Fine overall

Rooms are small

We could see the river and Zurriola beach and the waves from our room but a short walk across the bridge. Staff was very nice. Let us check in early and gave us an upgrade!

The rooms are very simple, but functional. The bathroom is spacious, clean, with excellent updated plumbing 😉 Breakfast is simple, but very good. Location is excellent, close to evening - old town, river walks, main bus station, little port etc. Concha beach is only12 minutes walk.

A good overnight stay. A small hotel but with all necessary facilities and a very good breakfast

Great hotel for an overnight stay. Location was perfect. Room comfortable and clean. Would stay here again.

The ladies at the front desk were so helpful, I was getting embarrassed. I highly recommend