Location is ideal

The hotel is close to the public transit area, its modern and well maintained. The beds, blankets, and pillows were comfortable and clean. The staff was always present and helpful. We highly recommend this property.

The hotel location was good from subway & train. The room was good size but needed more closet space and usable a counter space.

Almost everything about the hotel was excellent - EXCEPT that our room had terrible noise insulation from the outside. I think that the windows were not fitted correctly (or a bad design) because we could hear the very noisy highway (in front of the hotel) all night, and we could hardly sleep. It is perhaps only some rooms that have these bad windows, because there are so many good reviews from people. If you are lucky, you may get a room that does NOT face Osaka (or that the windows are shut properly) so it is quiet. I tried fiddling with the windows to try to close them better, but it was impossible. It is a real shame, because (apart from the noise) this was a terrific hotel. The reception was super helpful, the rooms were huge, the ameneties they supplied were terrific, the beds were comfortable. Basically, EVERYTHING was really great except for the noise from the cars zooming by at the front. We only stayed one night, so we just put up with it. But I can't recommend staying here, just in case you got our room!

We booked two rooms and both were exceptionally clean and comfortable. The hotel is within walking distance from the train station. The breakfast was simple; pastry, selection of juices, and a good coffee.

Great location within easy walking distance to Osaka station. Hotel staff were friendly. Room was clean and modern with everything you need.

Wow! Great place! One of the nicest! Can’t go wrong! Modern and cool!

Stayed in Tokyo, Osaka, and Kyoto and Tones Osaka was THE best hotel. The room was very roomy and comfortable. The bath/shower was great for soaking after a long day of walking and then rinsing off. The comforter was very fluffy and cozy. Highly recommend this hotel!

Great place to stay close to Osaka station.

The room is spacious and comfortable, this is probably my favorite hotel I stayed it, the staff is friendly and welcoming, the vibe is calm and relaxed. I loved my stay here, definite recommend. The area is busy but walkable and everything is near by!

Really cool spot. Large rooms for Japan.

Ok

Mixed thoughts on our stay. hotel is great and room lovely. Our first night we had a room facing the extremely busy road and we got no sleep. It’s one of the loudest hotel rooms we have stayed in. We were also on floor six and the scraping of chairs on the concrete floor from rooms above was also not great. The staff were great and the following morning moved us to a room on the other side and floor nine - where it was much quieter and we slept well. But have to share this as if you don’t have the luxury of being moved rooms this is not going to be a quiet’s night sleep.

This hotel was amazing. We are definitely going to be back next year

Great service.. wil definitely stay here again if im in osaka .. staff waa so friendly and amazing.

Keep up the great job!

First time visitors need time to find their way to find out the hotel is in a great location.

staff was great! room was clean and there was free juice/coffee/pastries in the AM which was great.

The room and the front desk staff were amazing. I would have given 5 stars, but the "breakfast" add on and staff working that area were terrible to put it kindly.

Great hotel! Very friendly and helpful staff. Thank you for the great service. Very spacious and comfortable for Japan.