Staff were great!!! We had difficulty using the Christ option in the room and made it a priority to get it fixed. I also had to make a call a couple of times and they were gracious to let me use their phone!!

Excellent location, beautiful renovated historic property, outstanding staff. Highly recommend.

Very clean and spacey rooms, very friendly and helpful staff, close to a lot of attractions and we loved afternoon pastries they had in front desk.

Wonderful staff. Treated us like family. Amazing location. Walls are a bit thin and we could hear the neighbors but otherwise perfect stay.

Extremely clean room. Traveled with husband and three kids and it was very comfortable. Walking distance to a lot of sights. Great place to stay.

Comfy bed. Good breakfast choice.

Great staff, large room in a central location

Great location and vibe!

Friendliness and helpfulness of staff. Location was quiet but only minutes from center of activities. Room and hotel were very new and clean.

Very nice hotel and all of the staff was super friendly.

Simply one of the best hotels we have ever stayed in. Fantastic location just a short walk from the Gravensteen (Castle of the Counts) and the rest of historic Ghent. The Family Suite is stunning. Breakfast was excellent. But most importantly, all of the staff were uniformly helpful and charming at all times. Highly recommended - we will be back!

Hotel concept follows comic books, famous in Belgium. It must have been completed recently, as all facilities look like new. Walkable to most important landmarks in the old town, as well as good restaurants, canal tours, etc. Nice breakfast. And importantly, staff are light of heart to go along the hotel concept.

The comic art hotel was a great base for exploring Gent. the room was clean, spacious, and well furnished. the ac works great, the beds are comfortable and there was plenty of room for 2 friends traveling. on top of all that the location was an easy walk to everything we wanted to see and the staff was very friendly and welcoming.

We have stayed at this hotel before and the experience was great. This time would have been if they hadn’t just shoved us in the room for disabled. The bathroom was for disabled and the toilet was raised too high off the floor. The room was clean and the staff on the desk were friendly but they shoved us in that room because it was late at night when we arrived.

This hotel was fun and charming, featuring a unique theme and excellent service. The rooms were clean and comfortable, and the staff consistently made you feel very welcome. Its prime location means that everything is within walking distance. I definitely recommend it!

The staff were amazing. An in particular was so helpful and friendly. She gave us lots of recommendations and advice which helped us have a really enjoyable time in the city. The rooms were spacious, clean and modern. The shower was powerful and there were plenty of sockets. We could hear nothing from next door or outside the room. The only downside is there was lots of noise from the room above on two mornings- heavy steps and banging. I'm sure if we had spoken to reception they would have sorted it but we chose not to so that isn't their fault. Our fridge was also not working and we asked reception, they got someone to fix it straight away. Unfortunately, it broke again that night but we did not speak to reception again. We would stay here again. The hotel is in a great location, it's beds are very comfortable but mostly we would stay again because the staff were amazing. Every staff member was fantastic, thank you! The breakfast was very nice too, lots of choice and the staff were fantastic.

Some of the nicest staff, and cleanest hotels I’ve been in.

Great place!

Very nice stay

Absolutely loved this hotel. Very modern, clean, and not too far from restaurants and shops!