The property was nice. The bedroom was clean and the beds are comfortable. The staff is friendly. The only thing was that the elevator wasn't working, but it shouldn't be an issue if you don't bring big luggage.

Excellent service from front desk ladies very polite and friendly. Rooms expacious and clean bed was very comfortable. I definitely come back also very close fo main plaza

Staff was very friendly and accommodating... room was serviced everyday.

Good place and staff.

The staff was very attentive. Great location. I would stay here again.

Nice location a few blocks or 10 min walk to the happening area. Nice friendly staff. Clean rooms

Me quedé una noche y la señorita Alondra me atendió muy bien en la recepción. La habitación de arriba fue un poco ruidosa por las noches y en la madrugada, las camas son firmes. El lugar es un espacio perfecto para una sola persona.

Clean, staff, breakfast optional

El hotel es bonito, solo siento que los baños necesitan una buena limpieza en las paredes o pintura, la habitación excelente, limpia y amplia, la cama y almohadas súper cómodas.

Great budget hotel with minimal amenities

No hot water, toilet didn’t flush and the tap was broken in the sink. Sad because easy things to fix…

Some guests were a bit noisy, but the property was in great shape and the staff was nice.

Perfect location for a one night stay in Merida.

Great location

Clean comfortable room. Rooftop outdoor space. Free coffee.

Receptionist was very rude, my stay included breakfast and they were trying to charge me everyday, the shower was cold all the time and the water barely came out. They didn’t clean my room everyday.

The pictures that are posted do not portray the reality of the hotel. The hotel is just average, not very clean, found cockroaches upon arrival and there was no staff to clean the up so we had to do it ourselves. The pool area is unkempt and sad looking. The pillows are super uncomfortable, stuffed into too small pillowcases that make them stiff and hard. I was very very disappointed.

Close by downtown attractions.

good location

From the moment I arrived the staff was friendly, the room was perfect and this Hotel is located in a great area close to the city center. When I return to Merida, this hotel is my top choice!