I love the people that work there, very nice, great service. I didnt like the bathroom door made noises when tou open or close it,very bothersome,.

I had a nice experiencia at this hotel, the manager and the staff were all attentive and the security ty guard was always ready to help, just need a place at the bathroom where to hang towels

We really enjoyed this hotel! This was our first time in El Salvador so we didn’t really know what to expect. The service was great as everyone was friendly and accommodating. It is about a 10 min drive from the Galería Mall and about 25 minutes from downtown. My family and I felt super safe and welcomed. We were traveling with my 11 month old and they didn’t have a crib though. I’m not sure if it’s not a common thing to offer in ES or they simply don’t have them. The pupusa restaurant next door was pretty good too!

Clean, well located and breakfast.

The staff

Everything was great! Front desk service is also very helpful and friendly. Breakfast was also delicious, however the waiter was rude and seemed rushed and with an attitude. We had breakfast twice and he always behaved like that with all the people waiting. Parking lot is not the best, the guards prefer to save spots for the casino clients and forget that the hotel guests also need to park. This hotel has a lot of potential but if they do not solve the parking situation it will become an issue for future visits. I probably would not consider staying again because if you go to have dinner or go anywhere else you feel stressed there will be no parking spots. If you are an uber person this hotel works perfectly; but if you have a car might try to consider this.

Good Breakfast

Very nice and clean hotel. Breakfast was good but you only have limited options. People were amazing, everyone was so nice and helpful. I would definitely stay here again.

Fast check in they were already waiting for me. It took us maybe 5 minutes to check in and get our key to our room. The pool area and dining area quiet and peaceful. The hours of the kitchen are great. We recommend 100% we will be back in the future

Around of hotel is weird

Overall is good hotel but doesn’t have elevators

Good stay

Very nice renovated and clean

Very nice and clean

Great

Clean, friendly staff but location is poor and feels isolated. Breakfast disappointing.

Staff is friendly and very helpful. I didn't like traffic in the area.

Convenient location. Fast Check-in, parking, you can get breakfast included $. Rooms: great looking floor, AC, comfortable beds, pool, room service until 11 pm. TV & great housekeeping staff. No elevator. Front desk not super friendly, mostly cold/mechanical. I worked at hotel for 11 years, be friendlier. Room: tub dirty/grimy. Took pics, anti slip mat so so looking. Lots of stains all around, jacuzzi and jets looked dirty. Gray paint had a “design” which just make it looked dirty. Breakfast: 7 days, order was right only a few times, didn’t bother correcting it. 3 times other party showed up after us and had their food before us; once a party finished their food before we got ours. few parking spaces: there is a casino on site. Note: one day where there was an event by pool area, birthday party? I was not notified of the event. Hotel rules: no noise after 10 pm. Music loud until after midnight and noise until 1 am. I filmed from my room. Called the front desk few times after 10, was told it would be over in 30 minutes. not the case. Guests in hallway screaming at staff asked for a refund at 1am. Next day spoke to manager. Was told staff member should have informed guests of event. I asked why it was allowed on so late? seems the party was for/by the owners/association so they could stay as late as they wanted. The manager apologized. However there was not attempt to make up for the extreme inconvenience. Problems with communication via email-no response

It was very good to stay!! Good istallation! Kind etc.

Nice hotel and staff