9,0
Exceptional
From 47 reviews
Cleanliness

9,0

Room Comfort

8,4

Service and Facilites

10,0

Traveler Reviews Sarnai

Number of reviews per page
20
40
Top reviews
Sierra
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Amazing location and room! It was perfect for everything you need. Having the second floor with a little balcony made it feel like you were in the jingle. The doors open all the way and it’s like indoor outdoor living. Absolutely perfect!
Marilyn
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Communication before check in was good but axwell was unable to meet us at the boat launch like was initially planned so I am really glad I watched the YouTube tutorial on how to get the Sarnai. Pros: clean room, filtered drinking water, flushable toilet paper toilets, hot showers, great onsite yoga, fun communal/zen vibe, has the necessities for cooking, close walking to main area Cons: difficult to find the 1st time, you don’t have a view of the lake/volcanoes, (maybe from rooftop areas but rooms do not)
Read More
Emily
icon-with Friends
with Friends
8,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was nice and we really enjoyed the patio. Also they added a water filter which was useful. Location is perfect in between Eagles Nest and the cliff jumping reservation.
Nathalie
icon-
8,0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room, spacious. Great water pressure. Dirt parth to get to site. Dog barking everytime somone walks by. Room next to pathNoisyNoisyaboabove floor and dog
Paul
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

“Amazing stay, highly recommend!”
Gunther
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Very nice room complex, our room very comfortable. Would easily live there! Close to everything
Alexia
2,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Worst place I’ve ever been so bad that I do not think I will be returning to Guatemala in a while. The property manager has to be the most disrespectful and disgusting person I’ve met. We paid for airport service and because his driver was an hour late, and I questioned where he was he refused to take us because we were rushing him and when we notified the manager and asked for a refund he refused to give us a refund as well. On top of the place was dirty with stains. On and off hot water and sometimes no water at all. DO NOT COME HERE. Save your money please
Read More
Philip
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff were super friendly and access to the property was so easy. Great coffee and juice bar at your doorstep and a short 2 minute walk to the lake with stunning views of the volcanoes. Loved the yoga classes and gardens. The room was clean and well serviced with everything we could need, the kitchen was great for making our dinner and it all worked seamlessly. Thank you so much Sarnai, cant wait to come back.
Read More
Elizabeth
8,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room was lovely and well-equipped. Floor-to-ceiling windows were both a blessing and a curse. Easy to communicate via WhatsApp.
Kamran
6,0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great location and communication with the host. Unfortunately, the construction quality was poor, which allowed a lot of outside noise. There was also on-site construction starting in the morning that disrupted our sleep. Additionally, the curtains let in a lot of light, with no option to fully darken the room.
Maria
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great service and very nice apartment, right in the center of San Marcos. Axwell was amazing, he escorted us to our apartment and helped with our luggage and was available through text before and during our arrival to help with questions and to coordinating our stay. Definitely recommend to book at Sarnai!
Nadeem
10,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

I stayed at four places in Guatemala. Sarnai was, without doubt, the best one. The room was very clean and tastefully decorated. The availability of purified water in the kitchen and a full kitchen was great. Hosts were great also .
Michelle
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Excellent customer service!
Henry Carlo
icon-Leisure
Leisure
8,0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Great room. I had not hot shower for 2 days though.
Gazale
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Beautiful place to stay in San Marcos and extremely walkable to everything including the docks. A little difficult when navigating with luggage but everything else was a breeze.
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Condo was clean and it was great to have drinkable water on tap. It’s a very bright unit with windows all around so you’ll be up early with the daylight. The shower was nice and the property felt very safe.
Verified traveler
icon-
10,0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Great location, clean, safe and such a great apartment. Really loved the rooftop yoga platform and classes
Alheli
10,0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Sarnai is amazing! From arrival to departure. Easy and smooth. Everything looked clean, cozy, comfortable and provided everything that is needed. It is a great stay in such a beautiful part of the world. It is evident the host has put attention, care and awareness into this place. Everything is great from the vibes, views to the surrounding nature. I particularly like that each room has it's "own name". Sarnai is highly, highly recommended, one of my new favorite places.
Read More
Nikhil
icon-Leisure
Leisure
10,0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Absolutely loved staying here. Everything in the room was perfect, from the bed, bathroom, and even having filtered water. The large windows with the natural light really made it feel so amazing. I will be staying here next time I come to visit. Oh and having the amazing rooftop and doing a yoga class up there was just incredible.
Read More
Keisha
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

Area is perfect and relaxing. The host was very nice and responsive
Number of reviews per page
20
40