8,6
Very Good
From 114 reviews
Cleanliness

8,8

Room Comfort

7,8

Service and Facilites

9,2

Traveler Reviews Imperial Hotel

Number of reviews per page
20
40
Top reviews
Martin
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We arrived late at night, and the driver that was supposed to have a sign at the exit of the airport hall didn't have a sign, and we couldn't find him. Finally after going back and forth on WhatsApp, we were connected and had our ride into town. We were met on the street side by the night clerk who carried all our bags and got us checked in and to our room. The whole hotel is on the third floor of a building in the middle of an open air market. The elevators are of questionable safety, but always worked for us. They were not clean by any means. However the hotel rooms are lots of marble and good facilities. There is no lack of hot water, and the bathroom was very good, although the shower leaked onto the floor. Our room was cleaned very nicely every day, and things were restocked. In Egypt you don't drink the tap water or use ice cubes. so they had started us with two bottles of water. We added much more during the week. It had a coffee machine and a teapot. We boiled water in the teapot and used that for brushing our teeth, letting the boiling process kill any little water travelers that might cause problems. The internet was slow at best, but at least it was there. Quite a number of drop-outs, but I suspect that was the internet provider rather than the hotel. The signal from the router was strong and consistent. My wife was suspicious of the neighborhood, but realized that she had expressed an interest in clothes shopping, and we were in the middle of market!
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Amgad
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were welcoming, professional, and always happy to help. The room was clean, with everything I needed including a smart tv. And I would gladly stay here again.
Medhat
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The best
Medhat
icon-with Partner
with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The best hotel ever.
Medhat
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The pr
Tasneem
icon-with Children
with Children
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing experience! Thanks to Dema and the whole staff!
Tasneem
icon-with Children
with Children
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Amazing staff! Very clean hotel!
Islam
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

room was super clean, staff were so friendly, breakfast was okay
PIERRE
icon-with Friends
with Friends
6,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is on the 3rd floor of an old apartment bldg. It's hard to spot, and car - like UBER - don't have access to the front door of the bldg. The elevator has not been refurbish yet, very old... But it works ! Breakfast are delivered to your bedroom. Ok. The rooms are clean, but NO daily prep. Yes, they offer airport shuttle BUT you have to pay $15. Will NOT RECOMMEND THIS HOTEL UNLESS YOU HAVE A VERY TIGHT BUDGET.
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Tajuddin
icon-with Children
with Children
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Overall everything was good
Parminder
icon-
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Breakfast was good and comfortable experience recommended
Amal
icon-with Partner
with Partner
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Thank you very much for everything it was very clean and the staff was very helpful and very nice
Sisay
icon-
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The only problem they start breakfast at 8:30am which is too late for people to do sightseeing early. They should start at least 7 or 7:30 am. Otherwise the location and other amenities were perfect.
Sisay
8,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Price hike
JOSE ANTONIO
10,0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Muy buena atencion
david
8,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Room was adequate and clean, staff very helpful. Only problem the airport shuttle is apparently only for a four night stay.
Be
icon-Friends and Family with Friends
Friends and Family with Friends
8,0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The hotel is in downtown Cairo, I believe. You enter through what looks like a street full of shops, then you’ll see a building with several small boutique hotels inside and that’s where this one is. Once inside, it’s quiet and very clean. The front desk staff were wonderful and extremely friendly! They do offer transportation to the airport for $15 one way! It’s definitely a busy area, but the hotel itself is peaceful.
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Linda
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Attentive staff
Sisay
icon-Leisure
Leisure
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The hotel is crammed in a very little space and the don't have dining area. They bring two loaves of bread and Jam to the room.
Valerie
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Wonderful service, they went above and beyond to make our stay enjoyable and comfortable! Dima at the front desk was fantastic. Thank you!
Number of reviews per page
20
40