Staff members were very professional and helpful. Beatriz Díaz did not hesitate to walk an extra mile anytime to make sure that my stay was excellent.

Great location-just 1 block north of Plaza Grande (as hotels.com says but contrary to what Google maps say as of today: and you'll need to tell cabs/ubers/...). My room was quite quiet despite of being right downtown. The people running the hotel are very friendly and helpful. I'd certainly stay at Casa Colonial again.

Great service, and you’re right in the middle of the historic district.

Bed was terrible, owner and Staff were pushy and uncooperative.

Incredible location Friendly helpful staff

The key I was given didn’t work, I had to ask for the WiFi password, I was charged twice, had to spend time sorting this out, hairs in the shower plug hole, no hot water in the bathroom sink. The rest of the room was clean although a bit dated. Don’t get a room at the front of the building as you’ll have freaks making noise, motorbikes, sirens and all sorts of noise all night.

Very nice place in heart of old town.

The staff was very helpful, The property has an old charm but is somewhat shabby now. Water disappeared for 12 hours.

the staff are brilliant, hotel is well positioned in the city

It was amazing! They let me store my luggage, organized an airport pick up, and the staff was excellent!!! Breakfast was served from 8/8:30am and was enough. The area is noisy but very central, so I didn’t expect anything else. They close the doors from 8pm-8am so it’s very safe!

The staff and management are very hospitable and friendly. They take care of you and make sure that your stay with them are very comfortable and relaxing

Wonderful place to stay! A little noisy but it is in the city center and very lively. Loved the location! Wonderful free breakfast included.

Our stay at Casa Colonial was so unique and we loved it! Ben and the staff were absolutely outstanding, and Ben did an incredible job arranging our transportation to and from the airport and on two excursions, one to Cotopaxi and one to Papallacta. We loved our driver, Juan, as well. Ben confirmed our travel details promptly and did such a good job communicating important information to us. The kitchen staff also made us tasty local breakfasts every morning. We loved how close we were to the historical sites and the busy part of the historic district. The hotel is old but with that it has a lot of charm and character which we prefer to newer chain hotels. Would absolutely stay here again and recommend it to anyone looking to stay in Quito!

Small charming hotel in a historic colonial style building. The decor is very Quito. It is located within the walking distance of all major sightseeing spots and some of the best restaurants. The staff makes you feel like a family and very accomodating. We had a very early tour, and they prepared coffee and sandwiches to go for us way before breakfast hours. I also used their help with private airport pick up and drop off for a very reasonable price. They can also help you to book the tours.

Walkable area. Close to everything

Wunderschöne blitzsauberer Unterkunft in einem historischen Gebäude befindet sich in historischen Stadtteil von Quito. Alle Sehenswürdigkeiten, Restaurants und Einkaufsmöglichkeiten in ein paar Minuten bequem zu Fuß erreichbar

Excelente localização e atendimento! A funcionária Alessandra foi super amigável e prestativa!! A decoração colonial é incrível! O restaurante e café da manhã ótimos também! Ótima opção no coração de Quito!

Es muy bonita toda la decoración parece que estas en el siglo XVIII