The unstaffed check in options (at certain times) may be a con to some. However, the check in process is fairly easy and you can switch between English and French, I believe Spanish as well. If you do have an issue when the desk is unstaffed you will be directed to go across the street to the larger hotel for assistance. I would recommend smart tv's instead of local programming, as (for obvious reasons - being in Quebec) most channels was in the French language. It would be nice to have the option to log in to a personal streaming service. All is in all its not a bad place for an overnight stay. Beds were comfortable, rooms were nicely updated. Small fridge. We were 3 adults and 2 kids returning from vacationing on PEI.