The property has been refurbished to a good standard but still could use some further work to improve the building even more It is an old building and some of the floors upstairs need some work ( just outside our room there was a dint in the floor that felt like it might go through if not looked at in the near future. ). Would also be nice if rooms on the ground floor were refurbished to allow access for those with less mobility to enjoy the hotel The staff could not do enough for us especially Chris our morning server who went out of his way to look after us and provided me with the requested additional items to my Eggs on toast.

Exceptional staff, really helpful and friendly. Only a couple of small gripes, a toilet seat fitted to match other room colours but it didn't fit the loo correctly so for a stand up wee you have to hold the seat up with one hand. Also the bed headboard could do with a bit of a hoover. Amazing dinner, breakfast and a good night sleep,

5 Stars all round. Enough said.

Breakfast excellent. Room was bijou beautifully finished. I’m not so sure about the 4 poster bed which made the room quite small remove the 4 poster and it would have been an excellent review

All staff very friendly and helpful. Food was amazing and enormous portions :-) Would definitely recommend to family and friends

Very pleasant stay overall, with a cosy and well-maintained room. The service was excellent throughout — Alex and his team were friendly, attentive, and always willing to help, which made a real difference to the experience. The food was another highlight, with excellent quality at both dinner and breakfast. The team also showed great flexibility in accommodating special requests, which was very much appreciated. Overall, a thoroughly enjoyable stay that I would happily recommend.

The hotel is refurbished (previously called White House Hotel) so quite smart but fairly dark inside the rooms as the decor has quite a bit of black. The hotel has a good free car park and 13 double ensuite bedrooms with walk-in showers. The bathroom floor can get quite slippery if wet as the shower has an open side. Bedrooms are on the first and second floor, but there isn't a lift, so it is not suitable if mobility issues. Worth asking for 1st floor rather than 2nd if you can't manage more than 1 flight of stairs. Ver comfortable beds. Bedrooms quite warm though it was cool outside, but bedroom and bathroom windows open and there seems to be an a.c. unit in the wardrobe. Tea and coffee facilities in the room. Also a coffee machine in the room but needs instructions. Fruit juice, tea or coffee and a tasty gluten free cooked breakfast (nicely cooked bacon, beans, tomato, egg cooked to suit, optional black pudding and toast). If you're gluten free, there aren't any cereal or pastries and you can't have the sausages or hash browns unfortunately.

Nice hotel, modern, stylish and the rooms are nice.

Lovely restaurant but very busy when we arrived, so staff were rushed off their feet. Room was great. Bathroom was lovely. No air conditioning so we kept the window open. Quiet outside apart from birds waking us up at sunrise. Food in the restaurant was excellent although we had to wait for a table. There was no discount on offer for residents.

Lovely visit, Staff very friendly, great breakfast.

I was unfortunately in an incredibly warm room (in part due to weather, but also the orientation which meant it got the full evening sun and no breeze) - this was room 104. The room was a decent size and reasonably clean, but given the weather, which is it being made up with a duvet and no sheet underneath (between that and the bed). The bathroom had cracked floor tiles which were very uneven with sharp edges and there was toothpaste marks splashed all over the wall by the sink, which means the cleaning wasn't that thorough. Also the open ended shower ends up absolutely soaking the floor, so you have to mop it up with the bath mat. I should have stayed in a premier inn.

Great room amazing food for dinner and breakfast

Great breakfast. Nice room and staff

First class, service and quality. The food was exceptional, as was the standard of customer service. The management here set an amazing example.

Comfortable stay, clean rooms and helpful staff. Room 107 is probably best avoided due to kitchen noise and smells

Cannot really fault The Sutherland. The room was spotless, the bathroom spotless, the bed comfortable. I stayed 2 nights for work the room, whilst small, was more than adequate for my needs. The restaurant is fantastic. The pace of service perfect for me, I did not feel at all rushed. The food was not only presented beautifully, but was delicious. I cannot recommend the duck breast highly enough! I stay in hotels regularly with my work and The Sutherland is now on my Go To list.

Very helpful staff the breakfast and evening meal were very good and the manager made sure we had a table even though it was very busy.

Lovely hotel, staff very helpful. Good evening food and breakfast

Gorgeous hotel! VERY pet friendly. Great breakfast

Everything was excellent.