9,3
Exceptional
From 37 reviews
Provided by travelers on
Cleanliness

9,2

Room Comfort

9,2

Meal

8,9

Location

9,2

Service and Facilites

8,9

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Traveler Reviews Terasse Guci

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40
Customer reviews
Giam W.
icon-Leisure
Leisure
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10,0
/10
Reviewed 2 week(s) ago
The room was clean, the sheets and blankets smelled clean. The food was delicious. The staff was friendly. There's no elevator, though. It's not a problem for young people, as climbing up and down the stairs is a good workout 😁. I highly recommend it 😊.
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Z***m
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
The hotel is great. Comfortable, and the food is delicious.
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1 people find it helpful
D***i
icon-Business
Business
icon-origin-TRAVELOKA
8,5
/10
Reviewed 5 week(s) ago
The hotel staff was very friendly. The room was clean with a balcony. The shower was also hot. The cool air was offset by the beautiful view. The only downside: no elevator. Imagine, if you check in late at night, you'll get on the third floor. And to get to the lobby, you'll have to climb the stairs, and that doesn't include the room. Not recommended for those with knee problems or the elderly.
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3 people find it helpful
V***a
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Staycation
icon-origin-TRAVELOKA
6,6
/10
Reviewed 11 week(s) ago
The hotel doesn't have an elevator, so if you get the third floor, be prepared to be a little overworked. Oh yeah, one receptionist was incredibly unfriendly and wouldn't cooperate with changing rooms.
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Alex P.
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Leisure
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10,0
/10
Reviewed 14 week(s) ago
The only minus is there is no lift facility, overall ok!
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2 people find it helpful
R***a
icon-origin-TRAVELOKA
9,4
/10
Reviewed 19 week(s) ago
Stayed overnight while the pool wasn't working.
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2 people find it helpful
Novi N.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 20 week(s) ago
Hotel staff is very friendly, rooms are spacious
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1 people find it helpful
A***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,5
/10
Reviewed 28 week(s) ago
Shame that swimming pool cannot be used due to water source broke down (flood). All good, but a bit overpriced. Breakfast was fine! Even without buffet.
2 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
10,0
/10
Reviewed 28 week(s) ago
The staff is friendly and responsive
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1 people find it helpful
F***a
icon-Staycation
Staycation
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10,0
/10
Reviewed 29 week(s) ago
Overall, everything was great and comfortable. The food at the restaurant was delicious! If you're feeling lazy about going out at night, you can just go down to the restaurant or order snacks to your room, and you can also watch Netflix and chill. The staff are all friendly and very helpful. There's a heated pool on the rooftop with a beautiful view. The hotel's location is also strategic, and there are many interesting viewpoints to see from the hotel, especially from the rooftop. Very satisfied with my stay here, highly recommended!
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R***a
icon-Leisure
Leisure
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10,0
/10
Reviewed 30 week(s) ago
The hotel staff is very friendly. 👍👍👍
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2 people find it helpful
Accommodation's Reply
17 Jan 2026
Thank you very much. It was a great honor for Terasse Guci to be a part of your wonderful time. We hope to see you again on our next occasion!
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Andri Y.
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Staycation
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10,0
/10
Reviewed 31 week(s) ago
It was a really fun staycation here 😍
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1 people find it helpful
Accommodation's Reply
10 Jan 2026
Andri Y, thank you so much. I'm so glad Terrace Guchi was able to share this beautiful moment with you both. We hope to see you again soon!
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Alfred S.
icon-Leisure
Leisure
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8,3
/10
Reviewed 32 week(s) ago
not buffet, limited option of breakfast.
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Accommodation's Reply
10 Jan 2026
Warm Greeting thank you so much for your review! We apologize for the lack of variety in our breakfast options. We will be reviewing our menu soon and working to add new options to make your next visit even more enjoyable. We look forward to seeing you again!
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 33 week(s) ago
Nice comfortable hotel, will definitely come back to stay again, minus the road yesterday was full of holes in the entrance 😇, otherwise it's really okay 👌🏼❤️
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1 people find it helpful
Accommodation's Reply
10 Jan 2026
Thank you so much, dear customer. I'm so glad to have seen Terasse Guci be a part of your beautiful time. We hope to welcome you back again soon!
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H***i
icon-Leisure
Leisure
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8,4
/10
Reviewed 34 week(s) ago
The rooms are spacious and clean, but there's no air conditioning and no elevator. For those bringing elderly parents, this isn't a suitable option as there's no elevator.
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4 people find it helpful
Accommodation's Reply
10 Jan 2026
Sincerely, Thank you for your feedback. We apologize for the inconvenience caused by the lack of an elevator and air conditioning. We have already provided information about these amenities in the property details. We will continue to strive to improve our services based on your feedback.
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MUNAWAROH
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 35 week(s) ago
Very good and nice. A pleasant experience.
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2 people find it helpful
Accommodation's Reply
10 Jan 2026
Thank you very much, Mr. Munavaroh. I am glad that Terrasse Cusi was a part of your beautiful time. We hope to welcome you back again soon!
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akbarani f.
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Leisure
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9,7
/10
Reviewed 35 week(s) ago
Fun, with a warm pool and nice room views
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1 people find it helpful
Accommodation's Reply
10 Jan 2026
Thank you very much, Mr. Akbarani f. I am delighted to have seen Terasse Guci be a part of your wonderful time. We hope to welcome you back again soon!
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K***a
icon-origin-TRAVELOKA
8,5
/10
Reviewed 36 week(s) ago
the room is clean, the service is good, unfortunately there is no elevator
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1 people find it helpful
Accommodation's Reply
10 Jan 2026
Sincerely, Thank you for your feedback. We apologize for the inconvenience regarding the lack of an elevator. We have already provided information about this facility in the property details. We will continue to strive to improve our services based on your feedback.
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H***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 42 week(s) ago
Relaxing, cool hotel, food is okay
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1 people find it helpful
Accommodation's Reply
10 Jan 2026
Thank you so much, dear customer. I'm so glad to have seen Terasse Guci be a part of your beautiful time. We hope to welcome you back again soon!
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A***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 48 week(s) ago
I can't move on from staying here 😍 The place is very comfortable, the rooms are nice and big, the terrace is spacious, the swimming pool on the rooftop really has the best view and is clean. The breakfast has many choices and honestly, it's all delicious. All the staff are very friendly, from the moment we arrived at the parking lot, we were greeted. Next time I go back to my hometown, I will definitely come here again. Thank you. You terasse guci
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2 people find it helpful
Accommodation's Reply
10 Jan 2026
Thank you so much, dear customer. I'm so glad to have seen Terasse Guci be a part of your beautiful time. We hope to welcome you back again soon!
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Number of reviews per page
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