Overall Ratings & Reviews The Utara Hotel Tugu by Eresha Hospitality

8/10 The mattress is not soft enough, but very comfortable and homey

The place is comfortable and clean, strategic location

The hotel staff is friendly, the check-in process is fast, the rooms are very clean and comfortable, and the hospitality is very good.

The hotel is very comfortable. The facilities are comfortable, the rooms are clean, and the hospitality is top-notch. The hotel is located close to the Yogyakarta Monument and Kranggan Market, which is known for its abundance of delicious culinary delights.

The best, everything is special!!!

Strategic location, friendly service, good room facilities. Will stay here again

The location is very strategic in the city center, close to the Tugu Monument, Kranggan Market, hangout spots, culinary spots, restaurants, and cafes. There's a 24-hour Indomaret across the street. It's only about 1-2 km from Tugu Station, Malioboro, and 0 km from the airport. The building looks like an old hotel from the outside, but the inside is very nice and clean. The lobby is cool and smells nice, making it a great place to relax, and Javanese keroncong music is sometimes played. All the staff I met and interacted with were very polite, friendly, and responsive. I was greeted very well upon arrival. The service was excellent. The front desk seemed to be open 24 hours a day. I could also leave my luggage and food after checking out until the evening waiting for my train home. I stayed in a deluxe room. The price was reasonable. Each room has a small terrace in front with two chairs and a table for smoking. The room was very clean and well-appointed. It was equipped with Google Smart Home. The air conditioning was cool, the bed was comfortable, and the bathroom was clean, with bottled water, towels, soap, toiletries, and two hotel slippers provided. The shower was good, and hot water was always available. The smart TV has free Netflix and Vidio, ready to enjoy without having to log in with a personal account. I originally only booked for one night, but I extended my stay because it was so comfortable. If I go to Jogja again, I'll definitely stay here again. Overall, perfect, 10/10. Thank you.

Renovated Hotel with Excellent Service. We thoroughly enjoyed our two-day stay at this beautifully renovated hotel. The interiors are tastefully designed and the integration of Google Smart technology throughout the facilities is a significant convenience. Our room was impeccably clean, and we found the service to be exceptionally attentive and prompt. We would definitely choose to stay here again on our next visit to Yogyakarta.

We thoroughly enjoyed our two-day stay at this beautifully renovated hotel. The interiors are tastefully designed, and the integration of Google Smart technology throughout the facilities is a significant convenience. Our room was impeccably clean, and we found the service to be exceptionally attentive and prompt. We would definitely choose to stay here again on our next visit to Yogyakarta.

The hotel has just reopened so all the furniture is new. The room is very clean. The bed is soft. You can watch Netflix with your family after a tiring day traveling around Jogja. The hotel is comfortable, strategic location, around the hotel there are many places selling breakfast. Across from it is Indomaret fresh which has a plus point ATM. Complete package! Oh yeah, the room is not soundproof so the sound of vehicles outside can be heard in the room but it's okay. The staff are all friendly. The downside in the room, the Wi-Fi is a bit slow, but outside the room it's actually fast. The parking lot is also spacious so if you bring a car, you don't need to worry. It's a must try to stay here.