Thank you for your review and feedback. We apologize for any inconvenience caused by the Wi-Fi and internet connectivity issues during your stay at Kozi Place. Frequent power outages in Palu affected network stability. We understand the inconvenience and will do our best to provide the best service to all guests. Thank you for your understanding, and we hope to welcome you back for an even more comfortable stay. 🙏😊

Thank you for your review. We always welcome feedback, but it would be better if you could specify the details of the service you found unsatisfactory so we can assess it properly. We strive to provide the best service to all our guests, and our past guest reviews have been overwhelmingly positive. If you experienced any problems, we kindly ask for more specific information so we can evaluate your experience. Overly broad reviews without a chronological order or explanation may raise questions about the basis of your rating. 🙏🏼