Overall Ratings & Reviews Paddington House Hotel

Worst hotel I've ever been to. I left after 4 room changes, and got a travel lodge. Unwashed sheets, smelly, holes in walls, TVs stolen, floor tiles and bath broken, smoke stains, wallpaper falling off walls, drug taking and begging at entrance.Not safe for lone female. Don't stay here

Great service. Excellent friendly staff.

Ropey

Honestly this may just be the worst hotel ive ever stayed in, i xant really uhderstand how its allowed to remain open given the state of the rooms. The door barely locked, walls were the paper, carpet was absolurely disgusting with black marks and flees. Do not stay here

There was nothing to like as I was told on arrival that my booking had been cancelled

Avoid like the plague. This place is in dire need of TLC. The place looks as bad inside as it does out. It’s unclean and smells. It is not fit to be a hotel. Awful awful place.

Absolutely nothing staff tried to put in 2 different rooms of which neither locked and said it was ok they had camera's in the corridors

Very dated and tired property bed was not comfortable didn’t sleep well

Needs updating ware and tare is showing now, Check before booking one of their hotels doesn't except Uk residents its full of refugees Haydock

Tv broken, no cups or anything to make a brew, curtain poll has been ripped down

The worst hotel I have ever attended. The room felt unsafe. The door did not effectively close, heavily rattling when closed and with a poor quality door, handle and lock. The room was dirty throughout, with stained carpets and bedding which felt bug ridden. The room also comprised of several internal rooms, all of which were sparse, with eery cupboards. Additionally, an unlockable attic hatch within one of the rooms sealed the unsafe and uncomfortable feel. To provide a visual concept, it looked and felt like a hostel room from a horror movie. When approaching staff members to explain of the poor condition it was apparent they were purely awaiting the complaint. Staff effectively nodded their head when I explained my concerns, offered no solution, and stated that I would have to complain to Expedia. This is the only hotel I have ever checked out of within one hour of checking in. The only way this hotel should be allowed to open is if it were to rebrand as a ghost hunting experience or an elaborate escape room.

Property was okay but simple maintenance needed in the bathroom as floor tiles were broken and also the toilet tiles were coming off, staff were great with helping with a remote issue, all in all it was a okay budget stay

Horrendous Flood in the middle of the night so evacuating guests rooms filthy services non existent Hostel ? Definitely not a hotel

The staff were friendly, the beds comfortable and rooms clean. Nice big rooms which is great with kids. The photos of the hotel are misleading, it is now very rundown, everything works but refurbishment is long overdue. You get what you pay for :-)

The central heating was on full blast making people unwell. The windows in my toom didn't open. The building and the grounds are completely run down.

In very bad condition! Place genuinely needs knocking down at rebuilding, First night I was out next to what I can only describe as a couple of homeless, smoking in the room , music started at 1:30am and was still going at 6am when I left, after numerous complaints I was moved to another room which was a lot quieter but still in bad condition.

old facilities, no free wifi inside the room

Absolute filth. Room smelled like an ashtray. Mould in shower. Avoid at all cost!!!

This place used to be beautiful.It isn't any more. The double room I'd booked wasn't available for both days so they switched us to a room with 3 single beds (which we pushed together). The room was clean but bleak. There wasn't a curtain in the window so we used 1 of the duvets. Showering was a little tricky as the shower pointed at the wall, we think this was because there wasn't a shower curtain. There were many towels available, not big enough to fit around a normal sized adult, but plenty. The wifi didn't work so I went to reception. The guy said it must be ok because facebook worked on his phone. Had to go get my laptop to show him no connection and stand there till he did something. When he restarted the router the wifi worked. For a whole 24 hours. Then it was gone again. The photographs on hotel.com were obviously taken when the hotel had seen better days. Right now there aren't any pretty headboards or bedding and the grounds are overgrown and untidy. With a bit of renovation this place could be wonderful again. There's a nice pub across the road that serves food and a small local store close by. There are regular buses into town.

Very run diwn dirty hotel. From parking the car in a very run diwn car park with overgrown gardens to tge Reception we were very disappointed. The staff were helpful and kind. Tge room - well what do i say not hoovered tienails in the carpet. Hiwever there were clean sheets on tge bef, thank gid otherwise id have skept in the car.