Overall Ratings & Reviews Grand Mercure Batam Centre

For a 5 star hotel, it is almost perfect, only the bathroom amenities are still lacking, such as combs, etc., which is inferior to a 3 star hotel.

In short, I highly recommend it, in terms of service, location, and food, everything is satisfying.

Everything is really good, friendly service... God willing, I will come back again with the kids.

Awesome, satisfying and comfortable

New and nice hotel with great location

Overall, it was good. The room facilities, especially the food service, were top-notch. However, one of the employees asked for a tip for decorating the room (even though we also paid for it), which was a bad experience for the first time. The staff's attitude could be better.