We were in room 205 which is up quite a few stairs to the top. This was not communicated to us. It could be a problem with people with mobility issues. The location is in the centre so good accessibility to the area. We had a problem with the code getting in but this was soon sorted after contacting the staff. We also had an issue with the remote on the tv. It wasn’t pairing until we signed into the WiFi for Deuce TV but then the next day it worked on the normal WiFi. This maybe needs to be mentioned on the instructions left in the room. The room was adequate for our needs. Very clean and nice touch of complimentary water and tea/coffee/biscuits. The added fan in the room was welcoming due to the heat and being on the top floor. There is noise from the street below but this was not a major issue. There is a kitchenette with a microwave, fridge, kettle & toaster & four hob rings. Despite the small issues we encountered we had a comfortable stay here and would recommend to others and definitely look at staying here again.

Great location in the centre of Harrogate, 2-3 mins walk to shops and bus and train station Downside to being in the centre of town is parking very expensive, but we did manage to find free parking on Duchy Road 15mins walk away if you don’t mind carrying your bags The apartment itself was very clean, and very good quality, we had everything we needed and more, great to av a fridge n small freezer in this hot weather, a fan and free water was even provided, we didn’t use them because we were so in the centre of town but there were cooking facilities too Great stay, would definitely recommend

Lovely apartment, immaculately clean and easy to access. Great location , plenty of nearby parking. Thankful for the extra touches from the host on a very hot weekend, yes there isn't any air con but most hotels in this area don't have it. A super powerful fan was provided, blinds were kept closed and ice cold water supplied as well as a thin sheet to use instead of a quilt if preferred. Comfy bed , nice shower. I'm knocking a star off as the noise was pretty bad, as others have mentioned it is opposite a (24hr) McDonald's... we probably had it a bit worse as it was the night of the England match so lotssss of drunken people until even 6am! However we would stay there again with ear plugs :)

Room very small no air-con so fan in room noisy.

Maybe book the next level up of room. It was great, but had the smallest window that would not open (room and 104), so it be room was super warm! A fan was provided, but a bit of fresh air would have been welcome.

Great apartment and location. We were at the front of the building on a Saturday night, so it was very loud until the early hours with people going to Mcdonalds (directly opposite) after their night out. This was ok for us but maybe not others.

Very nice room, nice shower.

Lovely room, well decorated, comfy bed

A mixed bag. Great location - five minutes walk to anywhere in Harrogate! Lovely room - I had the small studio and it was a great size, had an actual wardrobe and hangers (rare these days!) hairdryer, iron and little kitchenette. Everything you need for a night or two. However... Noisy location - the 24 hour McDonalds opposite my window was a magnet for post World Cup drunks after pubs closed and random screaming from outside through the night. The blackout blind was about 1cm too narrow, meaning a ray of sun was in my face at 4am. The bathroom hand towel was dirty. Looks cleaned on the rail, but when I took it off it looked like someone wearing makeup had used it for a face cloth. Couldn't turn the shower off. Was starting to panic, as the site isn't staffed. The above dirty hand towel did the trick in the end getting traction on the shower knob to switch it off. Keyless entry. Was emailed to check in and told to download an app. No explanation of how it works and frankly was a faff when I turned up a bit before 3pm and couldn't get in.

Clean comfortable room, good shower and really comfy bed, great WIFI and large TV, easy booking and good communication. would highly recommend.

Well priced, great location and easy access.

Very nice apartment - clean and tidy. When I arrived I did however find the room open and pillows lying on the floor (bed made). Only thing to note is that if you are facing the front - it can be noisy as McDonalds (open 24hrs) is opposite which woke me up a couple of times as I was staying on Friday night. Other than that a nice room at good value.

Super convenient and easy if you just need somewhere to lay your head in the area. No frills but lovely apartment, freshly refurbished and spotlessly clean. Comfy bed and super convenient location. Perfect for my business trip.

Great location, clean rooms (we booked 2), lovely decoration. We really appreciated our stay.

Great stay. Some confusion over access code but didn’t take long to sort out myself.

Check in process far too complicated with conflicting information. In the end had to call to get them to explain how to check in.

The room was lovely, nicely decorated and a comfy bed. We did turn up a few minutes early and was unable to enter the property because the codes didn’t become active till 3, made a call and someone did give us alternative codes to get in which was good. The rooms come with WiFi but no instructions on how to connect, again made a call and the person gave me a code for a network not even listed so we ended up without. No instructions on how to work the heating either, so as lovely as the room was it did get cold. On the whole a great location and a beautiful room.

Ideal choice for a fuss-free stay. Clean and modern facilities and ideally located.

Overall, the room was clean, including the kitchen and bathroom 👌 The check-in process was very easy—just a few clicks. I was a bit surprised that we wouldn’t meet anyone during our stay, but it all worked out fine. The location is central and easy to find. Both the kitchen and the room were well equipped (iron, ironing board, and hairdryer included), and the bathroom was spacious with basic toiletries 👌 However… there were a few downsides. It was very noisy - you could hear people in other rooms, in the corridors, and outside partying. There was also quite a bit of light noise - the radiator flashes all night if it’s on (maybe it can be turned off, but I couldn’t figure out how), blinds are meh, and there is huge gap under the door, so you can see light coming out of corridor. The biggest issue for me was the damp smell in the bathroom. Although it looked clean and newly refurbished, there’s no proper ventilation, so it turns into a steam room. Moisture seems to linger, and the smell is quite unpleasant - it honestly makes you wonder what’s behind the fresh paint. In addition, when we were packing, the fire alarm went off in the corridor. No process, no human on site. Thankfully nothing bad happened, but didn't feel safe. On the main fire board there is just handwritten instruction to fire crew. Fire crew which never came. Fine for a one-night stay, but I wouldn’t choose to stay longer.

Excellent. Only negative is we were on front opposite MacDonalds and it was noisy until about 4 in the morning