Overall Ratings & Reviews Hotel Santa Cruz Residencial

The room was priced like 3 stars but the place is not that good at all

Is a good place. Noise exterior door needs to be more sealed.

My booking actually didnt go through but said they had suite which worked out my uncle and aunt got the other room. The staff when booking said the room is so mamy pesos we asked him what is it in dollars. He said $150 25 for deposit. We gave them $175.00 dollars. He said we would get the deposit back after the key return. Then in the next morning we went to get the deposit back it was $14s dollars we got back. Flat lie. That is number 1 mistake. For asuite, it should have spoons, forks, at least a coffee maker and all they had was 2 coffee cups .dont book there.

Nice newer clean hotel. Excellent & helpful staff. Nice beds. We stayed 2 days. Will be staying at this hotel upon future visits to the area. Nic People! Dean

Horrible place