Overall Ratings & Reviews Sentral Kuantan

Small room. The promo photo look nice but reality below standard.

Only open 2 floors. All isolation, quarantine and essential industries working for business in this 2 floors. Poor breakfast. Scared to die, avoid this hotel. Dare to try, please book now.

Located in the city and near with food locations. The carpet in the room was not vacuumed. No kleenex and drinking bottles were provided.

Unless you dont have any other option, you may consider this hotel. I would rate this a 1star hotel not 3. My husband and I stayed here as a transit hotel for our travel. 1. U have to buy your toothbrush and toothpaste (provided over the counter) as it is not provided in the room. 2. One of the sheets smelled like rat urine..DAMN!! 3. Cleanliness is not upheld NOPE NOPE NOPE..

Aircond not well function. Booking not as per request. Not inform on changes (type bed)

The service is average. There were no complimentary bottle water on weekdays.

Location ok. Bedding is not changed from previous person. Middle of bed sheets looked greasy which I need to sleep as close to the edge of the bed as possible. Also found some hair on bed and pillows. Shower is ok for this budget hotel but carpet is reeeaaally old and worn. Smell of room is very strong...

Disappointed

Good hotel confortable room

Helpful reception. Good location though the bus station for outstation destinations has been moved outside the city. Friendly people of Kuantan just like hotel staff, informative n spontaneous. I tasted the best kaya jam of my life at breakfast. If ever I go to Kuantan again this hotel will be my home away from home.

The hotel is way above average. For the price I paid it is more than enough. Location is superb. Bank & few eateries are just within walking distance. Plus even few malls are just within 3 km distance from the hotel. An extra mark for their front office staff. Always smiling and very helpful. They are even great facilities inside the room. Got safe box, hair dryer, complementary (coffee, tea & mineral water) + the water heater & they also have mini fridge inside the room. Things that normally only 4-5 star hotel provided. DEFINITELY MY 1ST CHOICE HOTEL IN KUANTAN STARTING NOW !!!!

Great experience. Spacious room, clean. Friendly staff.

Value for money

Overall ok. Clean the bathroom more, and change the towel

Same experience like last time, Surely the hotel need an upgrade for the entire building. Always love to stay at this hotel Convenient for me. Tq

The best price , best hotel so good

The staff is very kind , love it !!! ♥️♥️♥️ room really clean 💕 and good service 😘

Old property in good location, could do with a refurbishment

Value for money and comfortable even come with family..

Spent a night at this hotel for a family trip. Booked the family room for 3. Check in to check out was smooth in service. Rooms was clean and water pressures was good. Breakfast spread was exceptionally good for the price we paid. Parking area was provided but abit bumpy for the car.