Overall Ratings & Reviews Kukun Reforma Downtown

I stayed at Kukun for over a week and it was lovely! Super modern, clean, and staff is very friendly. Great for solo travelers, couples, people working remote.

Nos encantó todo sobre KuKun tanto que volveremos nuestro siguiente visita a la CDMX

I enjoyed my stay, front desk people are very helpful , great location , the reason why I’m not giving 5 stars is because there were some little issues with

Pool was nice. This is not a hotel and for any issue you are referred to a whatsapp agent. It took 45 to check in because they wanted to give me a room with 1 full size bed even though i clearly reserved a two double bed room. They dont clean your room unless you want to pay. I was placed in front of three elevators and a noisy street and nothing could be done by the front desk person that day.

Overall Kukun Reforma is a very nice place to stay. It is generally in very good repair and feels safe and secure - and on the rooftop there is a lovely garden and swimming pool - and a gym on the floor below. There were some negatives too - the room was not as clean as we would have expected when we arrived and it can be a little noisy - particularly at the weekend. It said there was a room safe - and indeed there is but it is just sitting in the wardrobe and not bolted the wall so it would be pretty easy for a person to pick up the entire box and walk off with it. Still the hotel did clean the room very well when we requested and some of the staff were very good. For example Daniela in reception was very professional, friendly and supportive - and was always happy to help with requests - and she speaks excellent English too. So overall I would recommend Kukun Reforma.

It was amazing🙏

The property was overall good. It is located in the heart of traffic and in this particular time a massive protest was happening. If you stay here, request a room in the interior part of the building to avoid the loud honking and the early bird noises. The apartment was clean, except for they forgot to sweep up the dog hair. It was equipped with everything you need for a comfortable stay. It is very accessible. The metro bus stop is right outside the hotel. Walking distance from many prime spots. Use the DiDi app to get around. Great coffee shop right in the corner. Oxxo across the street... they accept money transfer, FYI. Tons of Tacos spot around this place. Not far from the Arena Mexico, Lucha in MX is a must! Rooftop chillin is another must here too. We didn't spend enough time there. Enjoy Mexico!

This new building is exceptionally clean, and the staff are incredibly friendly and accommodating. The rooftop is an absolute highlight with an amazing view—I'd honestly visit again just for that! While the rooms can be a bit noisy and warm, it didn't detract from my overall fantastic experience.

I had a pleasant stay at Kukun Reforma. Thank you all for kindness and professionalism. If I go back to CDMX I would like to stay at Kukun Reforma again. I highly recommend.Gracias

Great place I would stay there again. Very clean.

Amazing establishment

Excellent location and property. The room was nice, clean and had more than I needed. It’s a great location too. I liked the bar across the street with a live band as well, it’s not a part of the property but it’s a close-by place to have a drink and hang out for a while. My only request would be that they add luggage storage before check-in and after check-out.

I loved this apartment/hotel. It is centrally located and not far from various landmarks. I stayed street side and the noise was not a problem if the windows were closed. The apartment was spotless and the internet worked fine. The only problem i had was that the microwave kept blowing a fuse. Had they told me where the fuse box was I would have gladly fixed it myself. Best part was the conciege Daniela she was always there to help or with suggestions. My stay was worth every penny/peso!

Everything was great.. only this is my room didn’t have ac n dam it got hot at night

Everything is brand new inside. Spacious and equipped with everything. Very central downtown location. You'll hear the traffic for sure. I wish the roof top patio had some covered areas so you can still enjoy when there's a light rain. The views are great

The hotel was okay. The staff wasn’t accommodating. I asked to upgrade my room and no one never reached out to me. I had asked for towels several times during the week and had to wait hours before I could get a towels because house keeping didn’t arrive until 9 am They had no wash clothes and was told no. I had to air dry myself which was the worse. We had to go to another location to hold our bags because we had a very late flight. That location employees was much friendly are and way more accommodating. My stay at this location was not what’s a great one. Overall it wasn’t worth it. I would of pay more for a better experience

One of the worst hotels I’ve ever stayed at. First night room was 82 degrees and they only provided a small portable tower fan to cool room. They don’t have an air conditioner and rooms get really hot. It’s also extremely noisy in room. They have room only on second level and you hear honking and loud noises all night because rooms aren’t insulated. The bed is terrible as well. It’s extremely hard and small. Highly recommend to not stay!

Well situated closed to the center in a walking distance. Spacious and confortable apartment. Helpful and kind staff.

The stay and room was pleasant (room looks like pictures) but Overall I will rate it as a 3. Great location with a lot of things to do within walking distance, the security was good and you had you use your key to get in and out. For the CONs They were way too conservative with the towels - for two people they only gave us 2 big towels, 1 face towel, 1 hand towel. No towels in the gym, The furniture was small in the living area and could be more comfortable, could be two fans in each room instead of one with it getting so hot throughout the day and night and not being able to leave the windows open b/c the mosquito are so bad. Reason why I gave the cleanliness a 2 b/c there were lots of old, dead mosquitos on the walls, and ceiling with old blood that was very nasty. We also scheduled housekeeping to come at a certain time and they showed up early in our room before we could put our valuables away, and the customer service from everyone didn't feel genuine. They also had a problem with us burning citronnelle incense b/c we were trying to keep the mosquitos away and we kept getting complaints about we were smoking and we were not. Would consider it as an option but look for other places as well.

No AC, my room was covered in dirt, but the terrace was beautiful, pool was amazing, and the staff was great too. Gets the job done and is a nice place to stay.