Overall Ratings & Reviews Hotel rioverde

10/10 in everything

If I could be made to feel anymore unwanted as a guest, I would have slept outside. Initially when I arrived the female at the front desk told me that I must wait until 3pm to check-in. Ok that is not a problem. However, another person came right up to front desk, before 3pm and they were allowed to check in immediately. When I brought this double standard to attention of the females at the front desk, they begrudgingly allowed me to check-in. My cardkey did not operate well. The wonderful people at the front desk instead updating the card called the housekeepers to open my door as though I was bothering them. Restaurant staff and housekeepers were great. Front desk and registration people unprofessional, rude at best. They only cater to the guest who suit their fancy.

Even if the room they give me at the beginning was not ready they where able to offer a new room. They said it was a problem with Expidia.

Good at all

Great location near to airport!

Great and clean

Me parece el colmo que no fueron capaz de cambiarme por un día la fecha, me equivoque en la reserva y tenían varias habitaciones disponibles, y no me quisieron ayudar.

Me gustó todo es excelente

No hubo buen servicio de internet, las sábanas no estaban limpias, se veían arrugadas y con olor

Excelente ubicación del departamento. Se hicieron notar fallas al dueño, pero no fueron atendidas

Excelente!