9,6
Exceptional
From 55 reviews
Cleanliness

10,0

Room Comfort

9,8

Service and Facilites

9,0

Traveler Reviews Above hotels

Number of reviews per page
20
40
Top reviews
Rachel
icon-
6,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

there was no reception staff and the numbers provided to contact for assistance didn’t work. large room and lovely layout. nice extras like cold drinks. breakfast average
Don
icon-Business
Business
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great room and location, nice bathroom and very peaceful night sleep. Thanks.
Kay
icon-with Partner
with Partner
10,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Exceptional hotel. Very clean and well decorated. Really enjoyed the stay.
tamsin
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10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

my fourth visit always a pleasure, easy parking, great rooms, comfy bed and free snacks and drinks
Ian
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10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

I’ve stayed in plenty of hotels across the Uk and cannot praise this hotel enough. Gated secure car park. Easy check-in Room was fantastic. Free mini bar. Free snacks. Restaurant food was sensibly priced and very good. Would recommend it and would go back myself without doubt.
Samantha
icon-with Partner
with Partner
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Was pleasantly surprised at this hotel. The rooms were very nice, bathrooms lovely and modern. Bed very comfortable. Secure parking and a free car charger which was very handy. Would definitely stay when in town again. I didn’t bother going down for breakfast the 2nd day as it wasn’t our thing but if you like a full English there’s one there.
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Rachael
icon-with Partner
with Partner
10,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Wow! What an amazing find! The room was just divine, so many luxurious extras made our trip all the more special. Nearly did not want to go out to the show we had tickets for because our room was so lovely! Clean and tidy. Nice breakfast. Great value for money. Would definitely stay here again.
David
icon-Business
Business
10,0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Modern spacious rooms. Nicely furnished. WiFi good
Charlie
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10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

One of the best rooms I have stayed in the price. Highly recommend. Secure parking and great breakfast.
tamsin
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10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

parking is great and 2 ev chargers
Marie
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Room immaculate, Staff amazing, very helpful and friendly. Great onsite parking if needed. Breakfast was good too.
Colin
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10,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great find in town centre. Second time staying here and will be back.
Paula
icon-with Partner
with Partner
8,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Parking was good but we struggled to get in with the codes. Thankfully a member of staff let us in. We only stayed one night and it was in the O Hagan Suite (one of the best rooms) - good value but it was a Sunday night. Good things - comfy clean bed. Shower was great. Loved the projector. Not so good - no water in room , just a fridge full of fizzy sugary drinks which neither of us could drink. We asked for some water and was told they were awaiting delivery. Breakfast is no longer served in the Food Hall but is in a local coffee shop shortly walk away. Just 3 things on the menu - large "full English", smaller "full English" or yoghurt or oats with berries. No cereal or pastries and just one drink. They were really busy too (Monday morning around 8am ) which meant breakfast didn't arrive till after coffee. Staff that we encountered at the hotel were lovely and helpful within their means. Not a bad stay but some minor tweaks and it could be great!
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Jon
10,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Yes
Alexandra
icon-with Partner
with Partner
10,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Beautiful, spacious room. Very clean and well resourced. Lovely big bathroom and large, easy to use shower. Proper coffee machine and plenty of choice of hot drinks, biscuits and soft drinks in the fridge. Large bed- lovely pillows & mattress very comfortable. Did not see any staff apart from when we were leaving, but the lady was very pleasant & helpful. Parking was excellent- car very secure. Did not go for breakfast - but saw the cafe, just a few yards away, where this was served. Choice a little limited on the menu, but had we wanted breakfast, we would have gone there. Projector for TV etc. Would have been easy for most people, but as we are more elderly and less technically inclined, took us a while to work it out - managed though. Definitely business friendly - central for amenities, easy access to motorway, excellent facilities. We would certainly look to book again when in the area for family events. Can highly recommend.
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Dave
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10,0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Secure gated parking. Spacious room.
Benjamin
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10,0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

The highest standard accommodation in central Burnley. Great WiFi and set up.
Tammy
6,0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Room was huge, clean and nicely decorated, however it took ages to warm up. There was also nowhere to plug anything in and see a mirror at the same time. I ended up propping a tray up which had a mirrored base. Security aldi let a woman into my room at about 11pm by error
tamsin
icon-Business
Business
10,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

really lovely stay, comfy bed, massive room, everything you need and easy to check in
Colin
icon-Business
Business
10,0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Great find in Burnley city centre. Amazing room.
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