The hosts were kind enough to arrange taxi service from the airport for a price. They also let me into a room much earlier than the typical check in time. The room was spacious and hotel conveniently located. Unfortunately, for the last 4 nights the guest next door blasted his music for the whole street to hear, from as early as 4 pm and as late as midnight. This made getting good sleep those nights impossible. I had to ask if the host could talk to them and they did, but I shouldn't have had to ask.

Loved the location and the staff. Always willing to help. Sad that I had pre booked 4 am pickups don’t work well when you are out all day. they offer 7 am and 8:30 for the same price with Smaller group. She was nice allowing me to store my bag my last day and stay in their common are until my flight ay 10:30 pm

Very cold they gave us a heater after we couldn’t take the cold , they charge me the hotel room after even I payed Expedia I even show them the charge

A private room with attached bathroom in a historic building for $15 a night. Everybody was wonderful here during my stay.

I like the place was pretty and nice in Cusco is cold they help me with heat and extra covers.

Very inexpensive, so I had low expectations—but this place underdelivered in almost every way. Cold water for showers during our four day stay, staff kept insisting there was hot water, we let the water run for more than 20 minutes, still cold, bear in mind Cuzco mornings are chilly. Breakfast was always served late, powdered coffee, stale bread, one egg….not worth waiting for. Very loud to be on ground floor

Great place great location.

Quaint, cute, off the beaten path, authentic, safe, with excellent driving services!!

Beware. Although the advertised check in time is up until midnight, they turned us away when our train arrived to Cusco late (and even though we arrived before midnight). First the management told us it was the wrong address, then they said they didn't have our reservation. We ended up wandering the streets of Cusco during high tourist season going from hotel to hotel for half an hour until we found a room. Unprofessional and uncaring.

The family who runs this place is very nice and the location is great. However it has some issues: 1) it does not really have a 24/7 front desk. There is a doorbell but you would be waking someone up. If you come back to the hotel late in the night you have to rely on someone undoing the padlock to the front door to let you in. 2) there is hot water but you have to ask for it. The hot water does not last a long time and can be inconsistent. 3) breakfast is very minimal

Great hotel for the price

Good location. Nice room and env. Helpful staff. Great experience.

Love it . Very colonial . The lady help us here is so nice. Thank you

Morning shower was a little bit too cold

Wonderful and the breakfast was amazing

Felt very safe and secure on the property. Close enough to walk to the square. A little loud at night from traffic. Hot water upon asking. I clogged the toilet twice. :( bed was a tad hard but okay over all.

First, they advertise complimentary airport transportation, well not really. Is a taxi and you have to pay. We showed up after paying for a taxi, and the employee told me my reservation was for the next day. Second, hot water is non existent. The water comes out luke warm, and even after you ask them to turn up the heat, after several minutes, still luke warm. After a day doing a tour trust me, hot shower is a must. The complimentary breakfast is good. You get bread, jam and butter, coffee and a smoothie.

No free airport shuttle waited around ended up getting a taxi but that’s ok. Good for a short stay. Staff were amazing.

Family trip, staied for one night. Very convient location, although small hotel but clean and comfortable. Recommended for other traveller.

Is a Small hotel but we are very pleased experience , I’m going to my friend