Dear Ms./Mrs. Thuy Han, This is a brief message from La Chateau Hotel: Thank you very much for your valuable feedback regarding La Chateau Hotel. We are delighted to hear that you were satisfied with the hotel's atmosphere, rooms, breakfast, and most importantly, the friendly service of our staff. Your satisfaction is our top priority. We sincerely hope to welcome you again. Thank you. Tan Hua (Constance) Ecommerce Manager La Chateau Hotel

Dear Mr / Ms. Clip Hay, Warmest Greetings from LaChateau Hotel! Thank you for taking the time to share your feedback following your stay with us. We are sorry to learn that you experienced some inconvenience with the window and door in your room. Your comments have been noted and shared with our relevant team for further inspection and attention. We truly appreciate your feedback, as it helps us continue improving our guests’ experience. We hope to have the opportunity to welcome you back to LaChateau Hotel for an even more comfortable stay in the future. Many Thanks & Best Regard, Thanh Hoà (Ms. Constance) E-Commerce Executive LaChateau Hotel

Dear Mr. Huang An, With highest regards from La Salto Hotel Thank you very much for choosing La Salto Hotel and for taking the time to share your valuable feedback after your stay. We are delighted that your family had a wonderful time at La Salto Hotel and that you found our hotel suitable for family travel. Your compliments are a great encouragement to all our staff to work hard to provide the best service. We hope to welcome you back again. Thank you. Constance [T] E-commerce Manager

Dear Mr. Huang An, With highest regards from La Salto Hotel Thank you very much for choosing La Salto Hotel and for taking the time to share your valuable feedback after your stay. We are delighted that your family had a wonderful time at La Salto Hotel and that you found our hotel suitable for family travel. Your compliments are a great encouragement to all our staff to work hard to provide the best service. We hope to welcome you back again. Thank you. Constance [T] E-commerce Manager

Dear Mr. Huang An, With highest regards from La Salto Hotel Thank you very much for choosing La Salto Hotel and for taking the time to share your valuable feedback after your stay. We are delighted that your family had a wonderful time at La Salto Hotel and that you found our hotel suitable for family travel. Your compliments are a great encouragement to all our staff to work hard to provide the best service. We hope to welcome you back again. Thank you. Constance [T] E-commerce Manager