Overall Ratings & Reviews MAYAB Playa - 5Th. Ave

My fault I did not check for an elevator and my and i are 69 and 70 years old and could not do the steps. We stayed one night and moved to another hotel. Room was clean, but small.

I travel to playa del Carmen every year and this was the worst experience I’ve ever had. This property needs BIG remodeling, nothing is being maintained in good condition. Don’t believe any of the pictures the property posts. The room and stairs are in horrible conditions the bathroom has a terrible smell of sewer.

Perfect location! Easily accessible and trustworthy. Staff was very friendly and helpful. Only cold water in the shower, but that's perfect for the hot weather. I would come back here :)

Expensive , old and dirty

It was a decent place for that price. Literally close to everything I loved everything about stay. Shower head was amazing. Bathroom sink needs fixing but overall I will deff book again. Excellent location for those who don’t drive access to everything tours, beaches FOOD. Amazing.

it is close to everything and very convenient

Panoramic Studio, it was supposed to be, with a partial seaview, but there was no seaview to speak of, unless you count seeing what you suspect is the sea between some leaves of trees in the distance? I'm also not sure why they were called Studios, as there was just a fridge freezer, a bed and a wardrobe/cupboard, but even the bedside tables were ripped out ... so nothing to sit on like a chair or sofa, even on the balcony ...

Nothing

Great location. AC in room is awesome. Nice receptionists. Room is gross. Sheets and towels have stains. Terrible shower head and pressure in shower. Dripping from rain.

I could find this place earlier when i arrived and ended up purchasing another room.

Old run down. Bed was horrible. Was supposed to be a panoramic view. Only one glass door to street. Loud music every night until 1:30 am. Rooms are directly over bars with loud music. Did have AC and hot water.

What was advertised in the pictures is not what we got. We got a dirty, dingy, smelly. Tiny room. Beds super hard, towels super dingy and old. We had to convince the attendant to give us new ones. The walls were super dirty, tiles in the bathroom falling off. Faucets and sink had left over toothpaste and soap from the previous renter. We do own we were not aware of it being situated in the middle of 5th ave—smack in the middle of the busy strip. We were totally taken advantage of at 150 per night, boy was it a pig sty. For 160 per night we rented a room at the Hyatt in Merida for our next part of our trip. Terrible place Mayab hotel. Disgusting.

Location is great, if you like it loud no problem for me I can sleep through anything. The staff was pretty good one block from the beach.

This property is right on 5th avenue. Entrance is on 2nd st North, pretty close to 5th Avenue. Balcony faces 5th avenue and is pretty loud late into the night. If sound bothers you, you should reconsider. wifi is pretty good speed. Room is small but comfortable for 2. AC worked well, staff is friendly. Easy to get in and get out. Nothing fancy about this place but budget friendly and all the dining options available to you on 5th Ave.

Fatal el trato del “personal”, llegamos el día de nuestro check in y la persona de recepción nunca llegó, nos tuvieron esperando 1 hora y media y jamás llegaron, tuvimos que buscar otro hotel, fatal y cero recomendado

No es lo que ofrecen en la app las fotos no reflejan la realidad

No me gusto por q no hay estacionamiento....todo lo demás excelente

Todo muy bien con el hotel. Limpieza + amabilidad tal como lo muestra las fotos y descripción

El lugar está agradable es muy tranquilo, la habitación bien la alberca en la azotea linda, solo q la recepción no te saben decir bien lo q especifica o te ofrecen por la aplicación, estacionamiento difícil de conseguir, nunca supiero decirme del club de playa q mencionan, pero con la alberca y camastros en la azotea mas q perfecto, y por el precio q pagas recomendable

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