Robin Sophia
6,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Wi-Fi not 100mbps as stated-not designed for 3 floors of users behind many doors & walls even with a small device called a Repeater in the wall. We tried to solve the problem & a technician came but it never got corrected. I got 5MBPS on phone & laptop & I work on line. When it was a busy time I couldn't even open email or a video some days. I believe the router needed replacing & he just didn't correct it for 18 days & it's one of the main reasons I moved there & wasn't able to move anywhere else after.
Johnny the owner is very nice & accommodating but it's not managed well by his mother & the very rude housekeeper. The outside kitchen was extremely dirty, EVERYTHING, the pans are ancient, there is often no lighter for the stove because they won't keep a large one there & only cigarette lighters which people steal. Guests don't even wash their dishes & pans but staff don't check it daily & fill the soap & empty the trash. Sink full of crap for 4 days but no one attended to it. Cutting board, sponge, refrigerator are repulsive!
Same with piles of trash overflowing by the entrance constantly because it's not emptied enough. Group bathrooms not clean for 4 days until I called repeatedly, with tiny cans of trash full of toilet paper & no soap.
All the rooms & buildings are different & mine was comfortable & fairly clean & I maintained it myself. It could be such a nicer environment with a 9 star rating if more care was put into it, especially the shared kitchen & bathrooms.
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