9,4
Exceptional
From 27 reviews
Cleanliness

9,8

Room Comfort

9,8

Service and Facilites

9,8

Traveler Reviews Casa Nawalli Puerto Vallarta Boutique Hotel - Adults Only

Number of reviews per page
20
40
Top reviews
Mari
icon-Business and Leisure
Business and Leisure
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff is lovely: friendly, gracious, helpful. Oswaldo, the manager (or, so I believe) is a huge asset to the property. In fact, the best thing about it. This is the 4th or 5th time I’ve booked rooms through Expedia and I’m not impressed. Overall, most of the pics and descriptions are misleading or false. There appears to be significant “doctoring”. As such, the guest arrives with certain expectations and are immediately disappointed when they can’t be met. The photos on Expedia rarely look like the rooms or property in person. Advertised room or hotel amenities are rarely accurate. Hotel Nawalli has the potential to be a 4 star hotel, but it’s between a 2.5-3. The hotel and rooms are clean, but the balconies don’t have much overhang so there’s no protection from rain. You can’t leave your screen open if it’s raining. My room was comfortable. The bed was nice. A mini fridge came in very handy, but no microwave, despite plenty of room for one. Also, there’s no TV. The pool is lovely. Never anyone in it so it’s very private. Perhaps it’s because it’s very small. Personally, I like that. I’ve lost a lot of weight and muscle with a health condition and I’d drown in most pools. This one is safe for young children and elderly. It’s also warmer spent the size - a feature I personally like. Biggest prob: bugs. Carpenter ants everywhere: room, bed. balcony, hallway. Continental breakfast will leave you starving & I consume 1500 kcal/day. No elevator.
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Angelica
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Wonderful place to stay walking distance to Malecon restaurants bars lots of good places to eat the employees so nice and helpful they go above and beyond if you need anything. The pool is wonderful to relax and enjoy the sunset and have a great cold drink. The room was great loved the view every morning.
Maria
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful property at the top of a hill overlooks the ocean and beautiful Puerto Vallarta. Very friendly staff. Cute pool aguas frescas by the pool. No TV in rooms. No milk for coffee I would recommend this boutique hotel.
G
icon-Leisure
Leisure
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Was great property
Lisa
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Casa Nawalli was absolutely refreshing! Peaceful, clean, comfortable, and the staff was amazing! I highly recommend this beautiful hotel for a quiet, relaxing getaway!
Cristina
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

My friend and I had a wonderful stay! Scarlett and Oswaldo were so helpful and friendly and made sure we were comfortable and had everything we needed. Beautiful views and great location from malecón. I would love to come back!
Carla
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Scarlet and her team were able excellent!! Everyone was kind and welcoming. They all went out of there to make sure we were happy.
Patrick
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

New property with superb rooftop infinity pool and lounge area. The view from rooftop was amazing to watch sunsets and noghtly fireworks. Hotel staff are friendly and helpful. Entire property has hard flooring (marble?) which made it very slippery at the pool and in the shower. Watch your step!
AARON
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

I had the best stay at Casa Nawalli in Puerto Vallarta. The room, views and terrace with the pool and sun beds were amazing. Fabiola the hotel host was truly fantastic and made my stay and experience 10/10. She reached out to me prior to arrival and was on hand to ensure all arrangements were made before hand, even helping me with adjusting my check-in and check-out dates last minute. She had a great positive energy, was super sweet and friendly, and had great recommendations that made my experience in Puerto Vallarta even better. My room was spacious with a modern and sleek finish, the bathroom too! Made me feel right at home every time I was in there. The views as soon as I stepped out my room, and from the terrace above were incredible… something that I didn’t get sick of. The location of the hotel was also ideal to get to places, just be conscious of the incline to get to the hotel by foot… but worth it with the views you get from being at the highest point. Highly recommend Casa Nawalli, and huge thanks again to Fabiola and Escarlet who made the experience for me and should certainly be acknowledged for their work and positive attitude that makes the hotel what it is!
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Shauna
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice pool and breakfast area that has the best view. Bed was super comfortable and the whole place is kept super clean. Staff is super friendly and helpful.
Mervic
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Fabiola is a delight!!! Very good hostess, friendly, and knowledgeable.
Jamie
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Staff could not have been more sweet! The room was adorable, bed comfy. Great view of ocean. Walkable to everything. Will definitely be returning.
Ross
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Fantastic spot for a quiet relaxing stay. Will definitely return.
Verified traveler
10,0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Love the place and the staff was GREAT!!!
Alex
icon-Leisure
Leisure
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Roof top has unbeatable views!
Joshua
icon-Leisure
Leisure
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The perfect Boutique hotel. Central but on a quiet street. Can walk or Uber to nightlife and top dining. Staff was extremely friendly and supportive. I will definitely be staying again when I come back to Puerto Vallarta!
michael j
10,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Amazing place beautiful view.
PATRICIA
10,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Beautiful, comfortable, and excellent customer care!
PATRICIA
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

This is such a unique property. High up on a hill overlooking the ocean with beautiful views. However, it’s still within walking distance to the ocean and lots of restaurants and shops. Beautifully decorated with marble floors and mosaic tiles. We have also experienced excellent customer service!
Cecilia
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Casa Nawalli was a great stay. Staff was extra friendly and went about and beyond on several occasions. Some very very minor things that we incurred but overall we enjoyed our stay and will definitely comeback and recommend to friends visiting Vallarta. Thanks, Nawalli Team!! 😃
Number of reviews per page
20
40