9,4
Exceptional
From 675 reviews
Cleanliness

9,6

Room Comfort

9,4

Service and Facilites

9,6

Traveler Reviews Punta Alameda

Number of reviews per page
20
40
Top reviews
Claudia
icon-with Children
with Children
10,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great stay but the neighborhood was a little sketchy.
Elsa
icon-Family
Family
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good place to staff , close to Alamaeda park
Lucia
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice and clean rooms, staff was great
Lisa
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The location of the hotel was great. It was so close to Alameda Central, Bellas Artes and so many wonderful attractions. We had great daily walks. The hotel is modern, safe, clean and had what we needed after our day. The staff was very accommodating and friendly.
Bernardo
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms were fresh, clean and spacious! The service was excellent. Would definitely return!
Leonel
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The location worked perfectly for us. The surrounding area looks a bit old and unusual from the outside, but the hotel itself was great. The A/C was just average, but overall we had a very pleasant stay and would definitely return. The only thing I didn’t like was that they charge for early check-in, but I understand it’s their policy, so I simply waited until the regular check-in time.
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Debora
10,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Upon arrival, the room was clean and housekeeping maintained it during our stay. Beds were comfortable. Quiet all the time. Front desk staff were always friendly and helpful. Hotel is in a convenient location. Close to historical sites, park, shopping, Chinatown and many fast food places.
TOBIAS
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very new. Neiborhood ok
Enrique
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Un lugar con buen acceso a transporte
Jaquelin
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location! It was really close to a lot of places since it’s in the downtown area so it was really accessible to walk everywhere. The staff was also really nice and attentive.
Adelina
icon-Family
Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

By far, this has some of the best hotel staff I’ve ever experienced. I strained my ankle on the third day of my trip, and everyone went above and beyond to help. Every staff member I encountered was friendly, helpful, approachable, and always available whenever I had questions or needed assistance. Their kindness and willingness to help truly made a difficult situation so much easier. The hotel was consistently clean, and although it’s still undergoing renovations, it’s already a wonderful place to stay. I can only imagine how beautiful it will be once everything is complete. The location was another huge plus. Getting Ubers was quick and easy, and there were plenty of great restaurants, coffee shops, and other conveniences within walking distance. One of my favorite perks was the luggage storage. If you arrive before check-in, you can leave your luggage with the hotel and start exploring right away. They also allow you to store your luggage after checkout until it’s time to head to the airport, which made my last day so much more convenient. I highly recommend staying here. The exceptional staff truly made my trip so much easier, and I can’t wait to come back!
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Owen
icon-with Partner
with Partner
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was spotless
Areli
icon-Family
Family
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Muy limpio se lo recomiendo, está cerca de todo el centro de México para ir caminando y disfrutar con tu familia
Joel
icon-with Partner
with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

.
Gilma del Carmen
icon-with Partner
with Partner
6,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Todo esta bien lo único que batallamos fue con toallas y proveer papel higiénico
Ofelia
icon-Friends and family Family
Friends and family Family
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Everything it’s so clean
David
icon-Family
Family
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Muy buen hotel en general. Super centrico, a un excelente precio. La habitacion estaba comoda en general, mi unica queja es que el piso estaba sucio, deben ponerle un ojo a eso, el staff si llegaba a limpiar pero solo barria y cambiaba sabanas pero no pasaba mopa, entonces em piso siempre se quedaba como con polvo, caminas descalzo y te quedan los pies negros 😬
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Cesar
icon-Friends and family Family
Friends and family Family
10,0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Would love to have an ice machine
Nitza
icon-
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I booked this hotel after reading multiple reviews that at times were conflicting but made the right decision after all. This is literally a hidden gem. You can't imagine how nice is the hotel from the outside. But the property is modern, elephant, well appointed and I just found me another option in CDMX. Ended up staying in two different rooms because the Superior King was great but I felt a tad constricted and I moved to the King Deluxe.And I even had a city view balcony. My check in was a rough start due to being very slow and only one person at the reception. But when I requested a new room the next day they were efficient and accommodating. The bathrooms are spacious and beautiful. And this is the first hotel I have in the city that has a mini fridge. They have a floor A/C unit that works perfectly. I messaged the hotel after booking due to conflicting comments from guests. I just want to say that any person looking at this place right now must listen to my review and go ahead with the booking. Someone wrote a terrible review 6 months ago about bed bugs and it gave me pause but I took the chance and the rooms were meticulously clean. One point of importance is that the street is a daily life MX street with hardware stores, dry cleaners and it's not a touristy street. But there are many great places for food and several good hotels also. It is just four blocks from Avenida Juárez and once there you have the centro histórico at your feet.
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CLAUDIA
icon-with Partner
with Partner
8,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

They need a restaurant.
Number of reviews per page
20
40