Unfortunately, my stay did not meet the standard I expected for the price I paid. One of the rooms had a broken mirror, which was not only disappointing but also a safety concern. Considering the high nightly rate, I was surprised that the damaged mirror had not even been secured with safety tape or repaired before guests arrived. In addition, neither room was cleaned to a high standard. I found several long hairs, which made the rooms feel less hygienic than expected. The check-in process was also very slow. I had to wait approximately 15 minutes at reception before I could check in, despite there being no obvious reason for the delay. Although the hotel offered a small discount as compensation for these issues, I do not feel it was adequate given the high cost of the stay and the inconvenience caused by the broken mirror, the cleanliness issues, and the slow service. I have stayed at Sky Tower previously and found it to be much better organised, with a higher standard of both accommodation and customer service. Based on this experience, I would choose to return there rather than stay at this hotel again. For a hotel charging such premium rates, I expected excellent facilities, immaculate rooms, and professional service. Unfortunately, my experience fell well below those expectations.

Getting the key for property is hard work. Haven’t received my deposit back

War wie beschrieben!! Lage war sehr gut und nicht weit zur Innenstadt. Frühstück konnte man gut gleich um die Ecke machen bei Chleboteka , Italienisches Restaurant gleich um die Ecke ist auch top !!! Der Blick Abends aus dem Zimmer über die Stadt ist echt bombastisch ! Gerne wieder

Alles war perfekt