Fabulous hotel and very friendly staff. There was a minor issue with our payment on arrival. The staff quickly noticed the issue, where honest and apologetic. Paolo in particular was very helpful and friendly. The hotel also gave a free ticket to a city to apologise which very kind. Generally, the hotel is clean, well maintained. Very comfortable and has good amenities and in a good location. Will definitely stay here again and advocate that others do so too.

Yes

La habitación estaba muy limpia y ordenada , y el personal fue muy amable y atento. Es cercano a la plaza de armas de la ciudad, me gustó, definitivamente volveré.

L'hôtel est bien placé, propre.

La ubicación del hotel, la limpieza, el desayuno viendo los volcanes