Overall Ratings & Reviews Omar Hotel

Traveloka (264)
Other sources (1)
9,2
Exceptional
From 264 reviews
Provided by travelers on
Cleanliness

9,0

Room Comfort

9,0

Meal

8,9

Location

9,2

Service and Facilites

9,0

People often mention about Omar Hotel
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Staff Friendliness (16)
Surroundings (14)
Hotel Area (12)
Distance to City Center (11)
Ambiance (11)
Bedroom (11)
Bathroom (11)
Accessibility (9)
Taste (9)
Family Friendly (8)
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Traveler Reviews Omar Hotel

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40
Customer reviews
R***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8,5
/10
Reviewed 4 day(s) ago
It's a comfort room for a short escape. Unfortunately, the air conditioning is quite noisy sometimes, but for me, it's okay because I put YouTube Music a bit louder, so I still can enjoy the stay.
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Rian S.
icon-origin-TRAVELOKA
8,2
/10
Reviewed 1 week(s) ago
Ordered here to get a hair dryer, but when I got to the room, there wasn't one.
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H***l
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 2 week(s) ago
Strategic location, good room conditions, facilities and services are also very satisfying.
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1 people find it helpful
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,8
/10
Reviewed 3 week(s) ago
If only you could check the AC first. That's all, the rest is really ok.
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d***r
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Contacting via WhatsApp was a bit difficult, but check-in was easy. All the staff were friendly, and the rooms were great. The only downside is there's no swimming pool. Otherwise, everything was great.
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1 people find it helpful
D***a
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Located near Tangcity Mall, the hotel is comfortable. The air conditioning is cool, the rooms are clean, and the mattresses are comfortable, not spring mattresses. You get hotel slippers and refillable water from the dispenser. The food is also delicious.
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R***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
My son is very happy staying here.
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h***y
icon-origin-TRAVELOKA
10,0
/10
Reviewed 3 week(s) ago
Spacious, clean, and fragrant rooms. Complete amenities, delicious breakfast. Definitely recommended.
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Aldi A.
icon-origin-TRAVELOKA
6,2
/10
Reviewed 3 week(s) ago
Not Worth It. I just stayed last week. My first impression was that check-in was incredibly slow. I had to wait 15 minutes because there was only one front desk staff member, even though it was a weekend. Management should have been more prepared for the busy weekend rush hour of 1:00 PM and 2:00 PM, with at least two staff members on standby. After checking in at 2:00 PM, I checked into Room 316. After only an hour in, the AC failed (completely shut down). I tried to contact Room Service/Reception, but there was no hotline number listed on the room phone. As a result, I had to go down to the lobby to report or complain about the AC being completely dead. A technician arrived, checked the situation, and repaired it. It took 45 minutes to get the AC back up and running. However, after waiting for hours, the AC wasn't cooling at all. It seemed like it was only on fan mode, even though it was set to cool down to 16 degrees. I complained again to the lobby about the AC, and the technician came back and started messing around. I was already emotional, hot, and sweating. I was there from 2:00 PM to 8:00 PM, just dealing with the AC issues. I couldn't sleep, I was uncomfortable, and I couldn't rest peacefully. Finally, I decided to check out at 8:15 PM and move to another hotel. (I lost money, time, and energy.)
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S***y
icon-origin-TRAVELOKA
8,2
/10
Reviewed 3 week(s) ago
Accidentally found a good, spacious, affordable hotel, and close to malls and food tenants when I needed a place to stay for a wedding. The room was spacious, the only problem was that the AC in the first room was leaking even though the technician had already fixed it. Finally, I requested a room change and both the staff's response and the process were very fast in finding an empty room. I got a new room on the top floor, the lights were a bit dim so I had to add more lights for makeup, but overall it was good because the executive room was really that spacious 👍🏻
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F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 3 week(s) ago
The staff is very friendly, the room area is clean, the AC works well.
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1 people find it helpful
R***i
icon-origin-TRAVELOKA
9,7
/10
Reviewed 3 week(s) ago
Very comfortable.. friendly staff and clean hotel.
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R***o
icon-origin-TRAVELOKA
8,8
/10
Reviewed 4 week(s) ago
The room is clean, close to the mall, just walking distance, great.
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R***o
icon-origin-TRAVELOKA
8,8
/10
Reviewed 4 week(s) ago
The staff is friendly, and the hotel is clean. It was a pleasure staying here.
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1 people find it helpful
G***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,4
/10
Reviewed 4 week(s) ago
The location was perfect, close to everywhere and I had a great experience there. Hopefully, they will have smoking rooms in the future.
1 people find it helpful
Muhammad P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9,0
/10
Reviewed 5 week(s) ago
The location is quite strategic, but cleanliness around the hallways and bathrooms needs improvement. During my stay, the air conditioning was problematic from midnight until check-out, and it hadn't been resolved.
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2 people find it helpful
S***h
icon-origin-TRAVELOKA
8,8
/10
Reviewed 5 week(s) ago
The staff is friendly, and it's in a superblock complex where everything is available. If you want to eat out, you just walk in. There's a minimart in front, and the bank is nearby. If you get bored, you can just go to the mall. So far, the rooms are 3-star standard, and the TV and Wi-Fi are excellent.
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D***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
The place is nice and comfortable, but it's a bit far to the airport.
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R***y
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 5 week(s) ago
The hotel is very comfortable and the staff is also very nice.
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2 people find it helpful
onya h.
icon-Business
Business
icon-origin-TRAVELOKA
10,0
/10
Reviewed 5 week(s) ago
Thank you, Olip, for your help. Thank God, we had a comfortable stay at Omar. Highly recommend this hotel, close to the mall.
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1 people find it helpful
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