Vitalhotel Kaiserhof

Explore Vitalhotel Kaiserhof
8,0
Very Good
From 29 reviews
Cleanliness

8,0

Room Comfort

6,6

Service and Facilites

8,0

Traveler Reviews Vitalhotel Kaiserhof

Number of reviews per page
20
40
Top reviews
James
icon-Friends and Family Family
Friends and Family Family
2,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I reserved a room, and was traveling over a 3 hour drive to the hotel, however I was expected to arrive a little late, I tried calling the number advertised to notify them that I would arrive late, numerous times hours before my arrival. No one answered the phone. Once I arrived, no one was there, I tried calling again, and then upon checking the hotel policies on Hotels.com it stated that this hotel last check-in time is at 8pm and there is no after hour check in. There was no way to contact the hotel at all. I lost over $300 dollars, and I had to quickly find a new hotel to stay at, since I was traveling with my family with 2 younger children. I would not recommend this hotel to those that might be traveling long distances and might arrive late. Terrible customer service or communication, even when I tried to reach the hotel hours before 8pm.
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Jade
2,0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Na
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6,0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

We ask for a room for 4 people and we get a tiny room. And 3 beds They told us that they change it but they didn’t do anything! We asked 5 times they ignored us.
Mika
10,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Hieno näkymä parvekkeelta. Aamupala oli hyvä ja henkilökunta avuliasta. Oli oikein hyvä meidän perheelle yhdeksi yöksi
Michael Ravn
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Realy nice pool and spa area with a great view to the Alps ❤️🗻🏔️
Niels
icon-with Partner
with Partner
2,0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Havde ikke noget værelse trods reservation 4 måneder før ankomst. Fandt anden overnatning til os, hvor de kunne fortælle, at det var 5. elker 6. gang indenfor en uge, det var sket. Virkede rodet og personen i receptionen virkede totalt forvirret og gav indtryk af ikke at have styr på noget som helst
Johan
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

Hotellet var rent och mycket mysigt. Reste med familjen och personalen var tillmötesgående och trevliga. Frukosten var inte särskilt stor men absolut tillräcklig.
Angel Moro
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Que llames a un establecimiento para notificar a la hora que llegaras y que te contesten que la reserva que tienes no es para ese dia y que no quedan habitaciones en el hotel no es una experiencia agradable
Fredrik
icon-Friends and Family Family
Friends and Family Family
4,0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Trasig duschkabin som inte var ren. Flagnande färg på balkongräcket. Gamla heltäckningsmattor. Toalett som saknade handfat. Fick ta i handtaget på toaletten och gå in i duschrummet för att tvätta händerna. Utsikten var fin. Frukost ok ej mer. Överpris för vad man fick.
Kenneth
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Really good service. Nice area.
Lene
icon-Friends and Family Family
Friends and Family Family
2,0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Trist og nedslidt hotel med virkelig kold pool De taler dårlig Engelsk De havde kun menukort på østrisk og ingen hjælp til oversættelse så vi kørte et andet sted for at spise aftensmad Morgenmaden var ikke særlig spændende Det eneste der var fantastisk var udsigten
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